Taylor Macklin

Experience

• 

  Big Brothers Big Sisters of South-West Durham | Northumberland

  Jan 2017 - Jan 2020

  Volunteer

  Provided administrative support such as phone calls, filing documents, photocopying etc. Provided excellent customer service and support to vulnerable children and families, developing trusting and fulfilling relationships with students providing emotional support utilizing communication, organization, decision-making skills.

• 

  McDonald's

  Mar 2019 - Sept 2019

  Crew Member

  Provided exceptional customer service in a fast-paced setting utilizing strong communication and organizational skills to effectively and efficiently complete tasks and serve the public.

• 

  Cobourg Police Service

  Sept 2019 - Mar 2020

  Youth and Policing Initiative Student

  Collaborated with the Cobourg Police Service at community events, and organizations engaging with and providing support to diverse and vulnerable individuals within the community showcasing strong interpersonal and communication skills.

• 

  Yorkies Takeout BarBQ Chcken And Ribs

  Mar 2020 - Aug 2020

  Crew Member

  Provided exceptional customer service to customers in a fast-paced setting. Acted promptly to address the potential concerns of customers and did my best to resolve potential issues while utilizing calm and respectful approaches, maintaining a professional front.

• 

  Foodland

  Sept 2020 - Aug 2023

  Deli Clerk

  Safely operated meat-slicing machinery adhering to safety regulations demonstrating responsibility, while providing exceptional customer service.

• 

  Dalewood Golf Club

  Apr 2022 - Aug 2023

  Pro Shop Attendant

  Managed transactions, bookings, membership information, and financial records, demonstrating analytical and organizational skills. Ensured a smooth and professional experience for members, while serving beverages and communicating course information enhancing my customer service skills, and rapport building with professionals and community partners.

• 

  Township of Hamilton - Ontario

  May 2024 - Aug 2024

  Summer Administrative Student

  Performed a variety of administrative duties such as scanning By-Laws and creating E-Files for speed reductions and road closings, as well as Heritage Properties and minor variances within the Township. Prepared a variety of signage and newsletter drafts for the Township.

• 

  The El Cobourg

  Aug 2024 - Dec 2024

  Server/Bartender

  Provided excellent customer service to customers, while serving food and beverages, ensuring a friendly but professional demeanour, utilizing and better developing multi-tasking skills, time management and interpersonal skills.

• 

  Northumberland Hills Hospital

  Nov 2024 - now

  Emergency Department Volunteer

  Enhance patient experience by providing support to them while they wait for treatment during times of high stress and crisis by answering questions acting as a communication measure between patients and staff, guiding them to other areas within the hospital etc.