Yeon Ng

Experience

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  Ban Seng Lee Industries Sdn Bhd

  Jan 2000 - Aug 2002

  Tooling Designer

  Industry: ManufacturingSpecialization: Engineering - Mechanical/AutomotiveRole: Mechanical EngineerPosition Level: Senior ExecutiveResponsibility:• Design molds, jigs, tools, and dies for components from MAICO, JVC, JEM, SONY, CANON, etc.• Develop fixture designs and fabricate tools such as Poka-Yoke jigs, tapping jigs, reverting jigs, etc.• Design and enhance automation machines.• Create 2D and 3D product designs for wire net products.• Engage in PLC programming.Experience:• Proficient in Microsoft Office and Adobe Acrobat.• Skilled in Autocad 2002 and Autocad Mechanical 6.• Experienced in PLC programming.• Familiar with Vector Works. Show less

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  Juledge Engineering Sdn Bhd

  Apr 2000 - Oct 2000

  Production Supervisor

  Industry: Manufacturing / ProductionSpecialization: Manufacturing/Production OperationsRole: SupervisorPosition Level: Senior ExecutiveResponsibilities:• Conduct product research and development for household doors made of stainless steel, including design and drafting.• Create prototypes for evaluation purposes.• Establish process flows to guide production procedures.• Supervise work in progress, ensuring quality and efficiency.• Provide training to workers on relevant tasks and procedures.• Develop and coordinate production plans to meet targets.• Operate various machinery such as CNC bending machines (AMADA), press machines, cutting machines, forklifts, etc.• Utilize TIG, MIG, and Arc welding skills as needed.• Perform installations and troubleshoot issues as they arise. Show less

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  Cohr Malaysia

  Sept 2002 - now

  Senior Manufacturing Engineer

  Industry: Laser/PhotonicsSpecialization: Manufacturing ProcessesPrimary Duty• Develop method/process in the manufacturing of optical/laser products assembly procedure• Interface with R&D engineering to coordinate release of engineering change/new product/transfer, provide improvement idea for product/process/testing• Setup laser using sophisticated optical techniques & calibration via electronic control• Problems analysis, exercise good technical judgement to obtain desired solution• Work from laser schematic, written, and verbal description, layout or defined plan to perform test, fault diagnosis & troubleshoot• Lead all failure analysis event to determine root cause, in-depth data analysis to develop effective CA• Work with cross-function teams to achieve laser development solution, product/process cost reduction, value engineering program objective• Lead technical improvement project to create continuous improvement cultureResponsibility:• Fiber/laser products production & services • Work with R&D to resolve prototype/pilot phase/manufacturing issue• MCO/ECO/FAI/deviation• Material plan management• FA for customer OBQ return, reworks/repairs• NC part technical issue review with supplier• Troubleshooting laser technical issue• Laser process QC & assurance• PM/calibration• Order, stock management & production leveling• Cumulus system management• Production staff training• Laser process continuous improvement via system automation• Certified internal auditor well versed with turtle diagram, PQCP, PFMEA, external audits (Corporate ISO QMS Audit, ISO 9001 – 2015)• MITP• PI count• KPI• SGAExperience:• Initiative to work with minimal supervision• Troubleshooting & problem-solving skill• Well versed with Oracle, Agile, Quick View, Cumulus & FMP• DMAIC, PDCA, DOE presentation skill• 7QC tool - Fishbone Diagram, Pareto Chart, FMEA, Scatter Diagram, SPC• Internal audit management skill• 5S, Lean, Kanban, Kaizen• Power BI• Minitab Show less

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  Hypertronics Pte Ltd

  Sept 2002 - Jan 2011

  Sales & Service Manager

  Specialization: Laser Application, Sales & ServicePosition Level: ManagerResponsibility:• Supervise the laser sales and application team to produce laser-processed samples for customer evaluation, buyoff, and successful sales closure• Oversee the global support application and service team, managing both local and overseas service repair, technical support, new machine installations, and training programs to meet market demands• Organize laser service manuals and instructions for various laser types (CO2, Diode-pumped solid-state YAG, Green, UV lasers)• Offer technical support and troubleshoot laser system-related issues to guarantee complete customer satisfaction• Manage leads and sales inquiries, as well as coordinate participation in trade shows and website activities• Implement Value Engineering (VEC) initiative, collaborating with local vendors to enhance cost and quality for laser fabrication parts, cable harnesses, and components, thereby consistently improving market competitiveness• Demonstrate hands-on experience in setting up laser systems, including wiring, soldering, laser assembly, free space laser beam alignment, fine-tuning, final testing, and buyoff• Oversee in-house chiller assembly, wiring, water and copper piping, testing, and buyoff processes• Take charge of training and upskilling local and overseas engineers and distributors to meet the growing demands of the market• Compile comprehensive local and overseas service reports, ensuring prompt follow-up to ensure successful completion of each service case with customer satisfaction• Develop fixtures tailored to customers' customization requirements for integrating lasers with test handlersExperience:• Leadership and interpersonal skill• Sales experience in laser system and solution• Strong team collaboration and multitasking capability• Work effectively with minimal supervision• Exhibits excellent planning, organizational, and motivational skills Show less