Bill Turner

Experience

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  Cineworld Cinemas Ltd

  Dec 1999 - Jul 2013

  Manager

  Started as a team member, went on to be A Technician Manager, responsible in looking after the projection suite and a small team in smooth running of day to film running. Jobs included everything from repairing faults with Projectors and sound equipment, in maintaining audio and visual aspects, to screen management and general maintenance around the site. From making up and breaking down 35mm Film When the digital aspect came in, I made sure new content was correct and programmed to insure smooth running was showing of every featured film. I Also looked after the health & Safety side of the business on site for over 10 years and at one time helped assist with best practice solutions across our Region.To comply with Audit requirements and regulations. Assisted with several new openings of new complexs around the UK and covering other sites when required. Maintain high Audit scores throughout my career and strived for perfection to have a well run and organised projection suite. With dedicated one to one Training programmes which I designed and also helped create incentive schemes for new and existing staff members. Operation Manager for the last 2 of years of my career my Role were various. My departments which I looked after was Retail and Marketing, but I also looked after all day to day requirements from front and back of house and Banking. Key communication skills was key liaising with the General Manager and other operation Managers, we insure smooth running of site to deliver the highest customer satisfaction for our customers experience when coming to watch a film at CineWorld Cinemas. Show less

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  ICR Group Holywell

  Nov 2013 - Jan 2014

  Electrical Contracter

  Worked with team doing lighting conversions across North Wales, installing new Led light fittings for a range of different businesses and schools. Assisting with 1st and 2nd fixing of electrical installations.

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  Openreach

  Apr 2014 - Jul 2014

  Customer Service Engineer

  10 week voluntary unpaid work placement with BT OpenreachWorking with Customer Service Engineers on how they deal with various faults on a day to day basis on phone lines and Broadband. Role included testing the line, locating the fault between the Customer Home to the Exchange. These faults would be either overhead or underground or even at the address of the customer. I enjoyed all aspects of dealing with customers on a day to day basis fixing faults in different locations across Wales. Show less

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  North Wales Volks Wagen

  Jul 2014 - Oct 2014

  Sales Executive

  My job was to qualify new and existing customers. To find a new or used car for them, with all the benefits which suits their own requirements for every day use. To do a professional appraisal on vehicle which they wish to trade in. To prepare all the necessary paperwork of vehicle of choice from sourcing from dealership, factory and to have the vehicle Taxed, mot, and valeted ready for collection. To keep in regularly contact with the customer at all times. And after sale customer service to provide the highest satisfaction rating To prepare new and used cars on the forecourt was equally important to insure professional presentation for new potential buyers. Show less

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  Anglian Home Improvements

  Nov 2014 - Mar 2015

  Business Development

  Working within a small team. My role is to generate new leads for the designersThe designer will then then visit the customers to show them a range of Anglian Home Improvements range. These products range from Windows, doors, Conservatories, Drive Ways, Roof Trims, Extension, Orangeries, Garage Doors, and many more products. So when the customers find the right design for them with the Designers, a free estimate is then left with them, which is valid for 12 months. They can then simply make the deal there and then or budget for the future, or spread the costs by using the Anglian Gold Account. What ever the customer requires our job is to support them every step of the way to deliver great customer satisfaction.In the time I was there I had total sale of £29,500 through appointments made sat then sold through my Leads generated. Show less

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  HMV Retail Ltd

  Nov 2014 - Nov 2015

  Store Assistant

  Job role: Started as Christmas Temp Position. Moved on to a Permanent Part time position for the weekend.Role:To help customers find items in store on a one to one basis. Stock replenishment all areas. Reduce queuing time by serving on the tills.To drive pure cards and perfect partners. sales up for new customersI achieved the highest number of pure card sold in this period. After the Christmas incentive finished I introduced 175 new customer sales. With this and total sales of pure cards sold the store won the Christmas incentive which was introduced by the company. Show less

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  B2 Business Systems

  Feb 2015 - now

  • Field Service Engineer

    Oct 2017 - now

  • Installations Engineer

    Feb 2016 - Sept 2017

  • Business Development

    Feb 2015 - Jan 2016