Michael Murray

Experience

• 

  Rose Alfe, Inc

  May 1999 - Oct 2012

  Server, Bartender, and Assistant Floor Manager

  Helped with scheduling, daily opening and closing work, resolve any customer problems that arose.•Book parties and take reservations while not overbooking and ensuring great service to all customers. •Supervisor Susan Alfe 609-675-6950

• 

  Trumark Finical Credit Union

  May 2004 - May 2006

  Teller II

  Worked with customer transactions such as deposits, withdrawals, check cashing, check verification, and issuing cashier’s checks.•Fraud prevention including, but not limited to, verifying checks as legitimate documents, checking cash for counterfeits, and making members aware of current swindling scams.•Helped members with any questions that arose about their accounts due to fees, debit cards charges, ATM withdrawals, checks clearing, and holds placed on their accounts.•Settled cash drawer, vault, and ATM machine daily and rectified any discrepancies that arose. Show less

• 

  New Deck Tavern

  Oct 2009 - Aug 2012

  Bartender, Server, and Manager

  In charge of ordering beer and liquor for the restaurant while keeping track of inventory and pour costs•Customer service in a fast paced restaurant/ bar atmosphere.•Supervisor Aiden Travers 610-761-1008

• 

  R2L Restaurant

  Sept 2012 - Jun 2015

  Bartender, Server, and Banquet Server, Faculties Supervisor

  In charge of setting up and running private events for clients.•Responsible for the maintenance of the restaurant and care of the facilities.•Handle any guest complaints or concerns as they come up throughout the course of an evening.•Responsible for managing the bar throughout the evening and keeping guests happy through service and care for all their needs.•Handel all the liquor, beer, and non alcoholic beverages for the restaurant. •Supervise cleaning crews and other outside contractors doing work throughout the facility to make sure they do their job in a timely organized fashion. •Responsible for managing the bar throughout the evening and keeping guests happy through service and care for all their needs. Show less

• 

  Aramark

  Aug 2015 - Aug 2016

  Guest Services/ Food and BeverageSupervisor

  Plan and oversee the scheduling of work, shifts and vacations of the Front Desk. •Supervise the Front Office within established departmental requirements. •Responsible for ordering, storing and inventory of all supplies necessary to perform daily operations. •Supervise Quality Assurance Programs effectively utilizing daily inspections of all areas of responsibility that include reviews with employees to address areas in need of improvement.•Daily Inspection of guest rooms, office space, and conference rooms after housekeepers have cleaned them. •Design and implement training programs to ensure that all front desk staff are well-versed on daily job functions, safety awareness, and ARAMARK policies and procedures. •Communicate closely with all departments to ensure a seamless guest experience. •Coordinate routine maintenance and repair of all equipment to prohibit an interruption of service.•Supervise the Front of House employees during catered and events and conferences. Show less

• 

  Lu 420

  Aug 2016 - now

  Steamfitter