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Ananya Narula

Ananya Narula

Process Trainer

Followers of Ananya Narula2000 followers
location of Ananya NarulaGurugram, Haryana, India

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  • Timeline

  • About me

    Head- Learning Academy Akasa Air

  • Education

    • South Point High School, Calcutta

      -

    • University of Calcutta

      1995 - 1998
      PGDM Journalism

  • Experience

    • GE Capital

      Jan 2000 - Jan 2002
      Process Trainer

    • Intelenet Global Services

      Jan 2003 - Feb 2008

      Mar 2006 – Feb 2008Moved to Sparsh as a Core Team Member to lead the training function. Sparsh (Domestic Arm of Intelenet Global) is a 9000 FTE company. Established and managed the Intelenet work-practices and culture within the newly acquired company. The portfolios under the umbrella of this role were :1.Training – New Hire( Skills, Product) ,OJT, Learning & DevelopmentSetting up of the pan India training structure & the team. Accountable for the end to end training need for the organization: New hire – Skills (Sales/ Collection/ Customer Service/ Transaction processing) & Domain (Insurance, Cards, Banking & Investments, Telecom, Retail), OJT, Knowledge sustenance & Learning & DevelopmentEnd to end training for over 40 clients & 65 processesTransition of the training piece for over 35 processes Span of Operations: Team of 85 and 7 locations across India2) Employee Branding:Establish best practices & the Intelenet culture & values across Sparsh. Show less

      • Country Head - Training & Development - Sparsh

        Mar 2003 - Feb 2008

      • Country Head -Training & Development

        Jan 2003 - Jan 2008

    • Future Group India

      Sept 2008 - Aug 2009
      GM - HR

    • FIRST SOURCE SOLUTIONS UK LIMITED

      Sept 2009 - Mar 2011
      DGM - Service Excellence

      Leading the pan India Training & employee Development Team for a Indian telecom account.

    • KOOH Sports

      Feb 2011 - Mar 2013
      AVP

      Led the events division in integration with experential corporate learning

    • Training & development

      Jun 2013 - Dec 2014
      Training and Assesment Development Center consultant

    • E& UAE

      Feb 2015 - Jul 2019
      Head Of Training And Development

    • Ananya's Happy Place

      Aug 2019 - Mar 2023
      Business Owner

      Resource & Talent Management for diverse verticals

    • Akasa Air

      Mar 2023 - now
      Head - Learning Academy

  • Licenses & Certifications

    • Executive Development Program

      Indian School of Business
      Oct 2023