Deep Enrich
Dena L. Henney
Practice Administrator
athenahealth
Connect with Dena L. Henney to Send Message
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Connect with Dena L. Henney to Send Message
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About me
Certified Senior Customer Success Manager at athenahealth
Education
Bellevue Senior High School
1978 - 1981Graduated College/University Preparatory and Advanced High School/Secondary Diploma Program
EHOVE Career Center
1994 - 1995School of Practical Nursing Licensed Practical/Vocational Nurse Training
Experience
Bay Area Digestive Care
Jan 2000 - Jan 2007Practice AdministratorPractice Administration, Human Resource, Marketing, Financial Management, and Patient Services
GE Healthcare IT
Jun 2008 - Mar 2012Consulting, Training, Development Implementaion Consultant and Training, Best Practices, Revenue Health Checks
Senior Education Consultant
May 2010 - Mar 2012Senior Implementation Consultant
Jun 2008 - Jun 2010
GE HealthCare
Mar 2012 - Sept 2020Senior Centricity Solution Consultant, Healthcare IT AmericansSales Demonstrations and New Hire Instructor
Virence Health
Jul 2018 - nowSolution Specialist
Athenahealth
Feb 2019 - nowSenior Customer Success Manager
Oct 2022 - nowCertified Customer Success Manager
Jun 2008 - nowCustomer Success Manager
Nov 2019 - nowSolutions Specialist
Feb 2019 - Nov 2019Clinical Solution Consultant Manager
Feb 2019 - Nov 2019
Licenses & Certifications
- View certificate
Building Customer Loyalty
LinkedInAug 2020
- View certificate
The Six Morning Habits of High Performers
LinkedInJun 2020 - View certificate
Phone-Based Customer Service
LinkedInApr 2020 - View certificate
Extreme Productivity (Blinkist Summary)
LinkedInJun 2020 - View certificate
Project Management Foundations: Communication
LinkedInApr 2020 - View certificate
Customer Service Foundations
LinkedInApr 2020 - View certificate
Effective Communication and Stakeholder Management for CSMs
LinkedInOct 2019
Languages
- spSpanish- basic-minimal
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