Marcus Gray

Experience

• 

  Mayflower College

  Sept 2006 - Sept 2008

  IELTS Test Centre Manager

  Responsible for all aspects of the preparation and delivery of English language tests in Plymouth and Exeter test centres including, but not limited to: the appointment, coordination of training and general management of examiners, invigilators and clerical markers; training all administrative and invigilation staff; organising off-site tests; security, ordering and return of materials from/to Cambridge ESOL; dealing with candidate complaints and appeals.

• 

  Kings Education

  Sept 2008 - Nov 2023

  Responsible for recruiting and line managing Facilities staff. Coordinating all repair, maintenance and servicing works across four sites in Oxford. Coordinating and delivering safety and security related training to staff and students. Conducting safety and other premises related inspections. Reviewing facilities related policies, risk assessments and procedures. Managing contractors and service contracts. Managing maintenance projects. Secretary for Health & Safety Committee, Premises Security Committee and Critical Incident and Crisis Management Committees. Show less Involved in all aspects of the preparation and delivery of English language tests in Oxford including, but not limited to: dealing with enquiries over the phone, by email and in person from test candidates and schools; handling complaints and appeals; processing candidate applications; the security, ordering and return of test materials from/to Cambridge ESOL; invigilating, supervising speaking tests and managing test days at Ewert House for up to 300 candidates; clerical marking, and training / monitoring of clerical markers. Show less

  • Site & Facilities Manager

    Aug 2011 - Nov 2023

  • IELTS Administrator

    Sept 2008 - Aug 2011
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  University of Oxford

  Oct 2023 - now

  Senior Buildings and Facilities Officer