Luiza Galstyan

Experience

• 

  Nairi Insurance Company

  May 2017 - Sept 2017

  Senior Compensation Specialist

  Required skills:• Stress Resistance• Friendly service• Proper understanding and resolution of problems in stressful situations• Conflict ResistantJob responsibilities:Working with clients, accepting applications, analyzing professional issues, solving problems

• 

  Intertour LTD

  Sept 2017 - Oct 2018

  Assistant Financial Accountant

  Required skills:• Ability to perform mathematical analysis• Punctuality• Recognition• High sense of responsibility• Ability to work in a team• Willingness to work hard with short deadlinesJob responsibilities.Registration of sales in the corresponding software, calculation of commissions, monitoring, sending invoices by e-mail, monthly commissions, reporting, reporting on taxservice.am, accounting, contracts and other necessary documentation.

• 

  Armenian Card CJSC (ArCa)

  Oct 2018 - now

  Responsibilities:● Collaborate with vendors to manage system updates, patches, and technical support, ensuring seamless integration of new solutions that align with changing business requirements.● Deliver advanced technical support, addressing application issues promptly to reduce downtime and ensure continuous operational efficiency.● Set up and maintain payment processing systems, optimizing transaction handling and improving overall system performance.● Diagnose and resolve application problems, working closely with IT teams, vendors, and stakeholders as needed.● Monitor transaction processing systems in real-time, detecting and addressing issues as they arise to ensure uninterrupted service. Show less Responsibilities:● Analyzing business requirements, software requirement specifications to create test plans and testcases● Understanding of Quality Assurance Life Cycle and Software Development Life Cycle● Working on both issuing & acquiring payment processing systems● Working and fixing issues both from user’s point of view, as well as from perspective of theintegration● Solving real-time issues requested from the client banks● Working with scheme provided tools and documentation● Keeping up with compliance changes provided by the schemes● Maintaining and monitoring quality and compliance targets● Keeping quality documentation up to date● Making sure that all test records, data & information are available to managersTechnologies Used: Red Hat Linux, Windows, Microsoft Of ice, Oracle, PL-SQL, TOAD, SmartVistaprocessing application Show less

  • APP Admin | Chief specialist of Payment Apps Development Division

    Sept 2021 - now

  • QA Engineer | Chief Specialist at New Functionality Analysis and Integration Division

    Mar 2021 - Sept 2021

  • Leading specialist of processing division

    Oct 2018 - Mar 2021