Lewis M.

Experience

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  Equity Bank Limited

  Dec 2014 - Sept 2015

  Relationship Officer - Retail Teller

  Roles Allocatedi. Cash handling- Support for teller activities including deposits, withdrawals andtransfers of up to 300 customers per day with a daily cash handling of up to KES 15Million.ii. Customer management- Support for corporate customers and floor management.iii. Digital products marketing- Support for marketing of Equitel products within thecustomer base both within the banking halls and in the fields.

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  Equity Bank Limited

  May 2016 - Sept 2016

  Relationship Officer - Corporate Teller

  Rolesi. Cash handling- Support for teller activities including deposits, withdrawals andtransfers of up to 300 customers per day with a daily cash handling of up to KES 15Million.ii. Customer management- Support for corporate customers and floor management.iii. Digital products marketing- Support for marketing of Equitel products within thecustomer base both within the banking halls and in the fields.

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  Equity Bank Limited

  Jun 2017 - Sept 2017

  Relationship Officer - Corporate Teller

  Rolesi. Cash handling- Support for teller activities including deposits, withdrawals andtransfers of up to 300 customers per day with a daily cash handling of up to KES 15Million.ii. Customer management- Support for corporate customers and floor management.iii. Digital products marketing- Support for marketing of Equitel products within thecustomer base both within the banking halls and in the fields.

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  Equity Bank Limited

  Apr 2018 - Sept 2018

  Relationship Officer

  i. Accounts Central Processing Center where together with the team we managed toclear a backlog dating back to six months in four months.ii. Agent Creation where we managed to create new and support existing agents indiaspora.iii. POS setup- This involved manual configuration of agents Point of Sale devices foragents and merchants in Kenya, Uganda, Tanzania and Rwanda.

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  Equity Bank Limited

  May 2019 - Aug 2022

  Software Test Lead & Automation Engineer

  Software and Product Test Lead and Automation Engineer. With knowledge spanning from Manual Testing.Roles Include:i. Reviewing and contributing to the test plans.ii. Analyzing by assessing business needs, customer journey, acceptance criteria,conditions, and mockups for testability.iii. Identifying and documenting test specifications, while capturing traceabilityamongst test cases.iv. Setting up, and verifying test environment(s).v. Designing and implementing test procedures to be used while executing test cases.vi. Preparing and acquiring test data.vii. Creating an execution schedule during test planning.viii. Executing tests, evaluating the outcomes, and noting the difference from what wasexpected.ix. Using tools that are appropriate to facilitate the process.x. Conducting test automation when needed.xi. Reviewing tests developed by others. Show less

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  NALA

  Aug 2022 - now

  Quality Assurance Engineer