
Raye Fullard
Personnel Assistant

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About me
Diversity and Inclusion Manager @ Rail Delivery Group | Allyship, Problem Solving, Communication
Education

Birkbeck, University of London
2018 - 2019Graduate Certificate History Pass
Middlesex University
2020 - 2021Master of Arts - MA Novel Writing MeritTaking my personal development seriously! Thankful to have found an online distance learning degree that I can fit around my day job. It’s always been my dream to write a novel - if I never get published, that’s fine. Just writing something will be an achievement!

Birmingham City University
2003 - 2006Bachelor of Science (BS) Television Technology and Production 2:2Activities and Societies: Campus Council, Studio 11 production team Acted as Student Representative at Campus Council meetings alongside lecturers and support staff.
Experience

Birmingham City Council
Jan 2007 - Jan 2010Personnel Assistant- processed changes to employee contracts, including amendments to hours, maternity leave, pension information. Ensured starters and leavers were actioned in a timely manner. - chased up CRB renewals with care centre management.- collated and input information regarding appeals against regrading of jobs. - PA duties for senior staff as and when required.- answered queries from care centre staff and management with regards to HR paperwork, escalating to management where appropriate. Show less

Beko Global
May 2010 - Sept 2013Spares Administrator/Project Management AssistantSpares Administrator (Temporary contract): May 2010 - Feb 2011 Project Management Assistant (Special Project Team; fixed term contract): Feb 2011 - October 2012Spares Administrator (Maternity cover; fixed term contract): October 2012 - September 2013- setting up new spare parts on internal databases- processing orders from service engineers and distributors- liaising with Turkish and Romanian factories with regards to issues with orders and queries with the part database- customer service queries- cleansing of data received from retailers so customers with appliances affected by recall could be contacted, in order to arrange an engineer visit Show less

Action for Children
Oct 2013 - Jan 2014Supporter Care Officer (temporary contract)- Processing of donation paperwork.- Ensured acknowledgement and thank you letters were dispatched as soon as possible.- Development of Gift Aid eligible supporter database.- Liaising with other teams with regards to resolving queries.

Network Rail
Jan 2014 - Sept 2019- Document Control - preparation and transmittal of documents, incoming and outgoing- Using Sharepoint and eB (enterpriseBridge) daily for Document Control- Created and implemented periodic graphs for senior/executive management to show KPIs for Document Control - Documented and improved upon end to end processes. - Liaising with wider team to gather data for executive reports- Assisting with change control process, ensuring timely transmittal to relevant parties- Population of scorecards seen across the business- Team Mental Health Champion Show less
Scheme Client (secondment)
Jun 2019 - Sept 2019Assurance and Controls Assistant
Oct 2016 - Jun 2019Section Planner
Jan 2014 - Sept 2016

Rail Delivery Group
Oct 2019 - now- Administration of Open Data licences- Point of contact for third party developers and train operating companies- Data usage reporting and analysis- Invoicing of chargeable services- Stakeholder managementMember of LGBTQ+ staff network, Platform- part of the organising committee for European LGBTQ+ railway conference, Trainbow 2020
Diversity and Inclusion Manager
Jan 2024 - nowService Analyst
Oct 2019 - Jan 2024

EDI Charter for Rail
Feb 2021 - nowChair (Apr 22 - Apr 23) / Member (Feb 21 - Present)Chaired a Working Group for the rail industry focusing on Equality, Diversity, and Inclusion. Created a strategy for the group, looking at the short, medium, and long term objectives. Delivered workshops and seminars.Collaborated with industry to improve EDI across the board.

Beyond Barriers
Jan 2025 - nowDeputy Chair
Licenses & Certifications
- View certificate

Emotional Intelligence as an Inclusivity Booster
LinkedInNov 2021 - View certificate

Out and Proud: Approaching LGBT Issues in the Workplace
LinkedInNov 2021 - View certificate

Unconscious Bias
LinkedInNov 2021 - View certificate

Learning VBA in Excel
LinkedInJan 2020 - View certificate

Accredited Programme - Equality, Diversity and Inclusion
CIPDJan 2025 
Project Management Professional (PMP)
Association for Project ManagementApr 2018
Honors & Awards
- Awarded to Raye FullardNominee - RailStaff Award for HR, Diversity & Inclusion Person or Team RailStaff Awards Nov 2023
- Awarded to Raye FullardHighly Commended - RailStaff Award for HR, Diversity & Inclusion Person or Team RailStaff Awards Nov 2022 The Women in Rail / Railway Industry Association EDI Charter Working Group were nominated for the HR, Diversity & Inclusion Person or Team Award, and were recognised as Highly Commended by the judging panel.
- Awarded to Raye FullardRDG Inclusion ASPIRE Award Rail Delivery Group May 2022 Yearly staff award related to demonstration of company values (Accountability, Support, Partnership, Inclusion, Respect, Excellence), for my work on equality, diversity and inclusion at RDG and across the industry.
Volunteer Experience
EDI Charter Working Group Member
Issued by Women in Rail on Feb 2021
Associated with Raye FullardCo-Chair
Issued by Platform - RDG's LGBTQ Staff Network on Jun 2023
Associated with Raye FullardLibrarian
Issued by Cambridgeshire Libraries on Feb 2023
Associated with Raye FullardEvent Organizer
Issued by Trainbow Europe on Dec 2019
Associated with Raye Fullard
Languages
- enEnglish
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