Kris Helmstead

Experience

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  Verizon Wireless

  Apr 2006 - Aug 2016

  While serving as a General Manager, I delivered effective training to sales managers with aim of setting goals, achieving targets, and building employees. I met the financial goals of the organization by overseeing P&L through operational controls, forecasting, and strategic planning. I maintained a quality customer experience via genuine interactions and a store atmosphere. I also trained and mentored sales associates and assistant managers in sales and leadership techniques.Here are my key accomplishments within this role:• Tested and launched one of the first Smart Stores in the Pacific Northwest.• Remained within the top 10 stores for sales performance across the region.• Attained Top 10% Regional Performance Recognition in Winner's Circle of 2012, 2014, and 2015.• Won Regional Top Customer Service Award in 2012 and 2013.• Designed and created new coaching standardization that later became a regional initiative. Show less

  • General Manager

    Nov 2011 - Aug 2016

  • Assistant Sales Manager

    Mar 2008 - Nov 2011

  • Retail Sales Representative

    Apr 2006 - Mar 2008
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  DrinkTanks®

  Aug 2016 - Jun 2018

  Market Development Manager

  During my tenure as a Market Development Manager, I conceptualized robust market penetration and brand growth strategies for sales/product distribution across 42 states to achieve a shared vision and goals. I fostered professional relationships with new/existing clients, exhibiting brand and product expertise. I communicated timelines and expectations of brand partners with clients. I representative groups, and team members to accomplish desired outcomes. Moreover, I delivered valuable market insights that influenced product development and led to the achievement of important accounts.The values delivered during this role included the following:• Successfully grew market share across 42 US states through the development and execution of sales strategy.• Earned reputation as top sales performer with multiple key account acquisitions.• Increased sales revenue by 50% across 28 states within the first year.• Promoted to expand sales territory, managing over $1.5M sales annually.• Maximized product line acquisition and sales revenue, leveraging high-level knowledge of the market and industry trends. Show less

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  North Star Home Repair LLC

  Jan 2019 - Nov 2022

  Chief Executive Officer

  During my most recent position, I was accountable for building a new home improvement and repair company with strong focus on residential upgrades and additions. I ensured high-quality customer experience by leading all facets of client work scopes in timely manner while serving as licensed and bonded general contractor. I spearheaded and deployed multiple projects from repair work to home additions. Furthermore, I performed various tasks associated with subcontractor sourcing, client management, scheduling, marketing, estimating, and P&L evaluation.The achievements from this role have included the following:• Attained recognition as highly rated and recommended professional by clients.• Succeeded in consistently generating revenue on annual basis. Show less

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  Service Express

  Nov 2022 - now

  Senior Account Manager - East

  Responsible for engaging customers and helping them get the value from their purchase, as well as growth and expansion of their customers. As a Senior Account Manager, it is my role to be the support to their customers and help them set up product processes, workflows and maintaining the customer relationship needs.