Willy Mukamba

Experience

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  VODACOM CONGO (RDC) S.A

  Apr 2009 - Sept 2011

  Corporate Vodanet and IT

  Vodanet: o Deployment of WiMAX Outdoor and Indoor equipment; Evaluate and troubleshoot to ensure the continuity of the Internet service provided to Vodanet customers; o Provide technical support to customers of Vodanet's Internet service; o Assisted the Voice Communication Engineer in the evaluation of the GSM network and vSAT earth stations;o Assisted the Vodashop Supervisor by maintaining the SIM card swap in customer service (SIM card exchange: swapping customers' SIMs in the iCAP system, making customer identifications in the iCAP system, immediate intervention on customer problems...); o With Alvarion Technology: deployment of Breeze ACCESS VL3, VL6 and Alvarion panels for WAN and MAN connection; Installation of Breeze ACCESS VL equipment – tests '' AU-D-SA '' and '' SU-A-6-BD-VL''; Configuration of Breeze ACCESS VL Reliable Wireless Broadband equipment through Breeze CONFIG for Breeze ACCESS VL & Breeze ACCESS 4900 and/or CMD using Telnet; o Configuration of the IDU (or Indoor Unit) and installation of the ODU (or Outdoor Unit); o Deployment and installation of CPE equipment Alvarion WIMAX 802.16d 3.5Ghz FDD unit sets ODU /IDU – GW5051 VoIP WIFI New. o Configure Network Management Parameters with or via Telnet, TFTP, SNMP or ICMP protocols; o Configure the VLAN Parameters for the Tab VLAN using Ethernet Link Type (AU and SU only) and select the VLANs either: Access, Trunk and Hybrid in suiteo Configure settings for VLAN ID - Data (SU only), VLAN ID – Management, Voice Priority Tag (SU with voice only), Priority – Threshold (AU and SU only), Priority – Management, Priority – Voice (SU with voice only), Priority – Data (SU only), Forwarding Support (AU and SU only), Forwarding Table (AU and SU only), Relaying Support (AU only) and subsequently the Relaying Table (AU only);o Monitor the connection using Radwin Software; o Configer Cisco Routers home usage; Install LAN using (RJ-45 CAT5, CAT6 STP UTP cables and RJ-45 jacks or jack for end users). Show less

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  MECRECO/COOCEC

  Nov 2011 - Oct 2019

  IT Maintenance and Control Officer / IT Support Officer

  o Installed, reviewed and deployed server hardware and software, including operating software (Windows 7; 8 and 10, Windows Server 2008 r2, Windows Server 2016, Unix, Linux), Microsoft Office 365 Management and Outlook 2016 email software, tools Web, file transfer programs, any other software related to Internet, Microsoft Exchange Server 2016, database systems, firewall, DNS server, DHCP, TCP / IP, SMTP server, Proxy Server, software for network audit and monitoring and various security software.o Managed the Active Directory User Management (RSAT, RDP, Spicework, PDQ Inventory, PDQ Deploy, etc.) the Group Policy and others.o Administrated, supervised and provided technical support / monitoring of security systems.o Implemented and controlled server data backup with standard backup procedures.o Participated and carried out maintenance of equipments, installation / uninstallation, LAN and WAN, vSAT Antennas connection for new offices or Branches.o Diagnosed and resolved any security vulnerabilities related to hardware, software, or connectivity issues with minimal delay.o Was the focal point of technical problems for low-level technical users.o Prepared and disseminate security relating to IT equipments.o Participated in the choice of equipments (Servers, routers, software, Switches, Access Points, NAS, VoIP, etc.). o Ensured the consistency, quality and security of data. o Managed the entity's interconnection with external networks.o Installed, maintained and repaired computer equipments.o Sized the computer park, ensured the maintenance and proper use of the computer park.o Ensured the implementation of a backup strategy, data protection and update of the antivirus. o Installed and upgraded the database.o Managed the database in SQL server. Cleaned, organized, encoded and analyzed data to create graphs, visuals and reports. Show less

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  La Différence

  Mar 2021 - now

  ICT Officer / Network and System Administrator

  o Maintenance and administration of communities networks;o Deploy equipment on the field and install;o Supervise the construction and assembly of Masts to be deployed on new sites for community networks;o Maintenance of computers network, hardware, software and other related systems;o Perform disaster recovery operations, protect data, software and hardware against attacks or threats and replace faulty network hardware components if necessary;o Work closely with users of our network to identify potential problems and resolve existing issues immediately;o Understanding network infrastructures (Ubiquiti, MikroTik equipment and Cisco) and network hardware;o Ability to implement, administer and troubleshoot network devices, including WAPs, firewalls, routers, switches (Switches) and controllers (remotely if necessary);o Depth knowledge of application transport protocols and network infrastructures.o Maintaining and administering computer networks and related computing environments including systems software, applications software, hardware, and configurations to the Ofiice as well as onto the field;o Managed AD DS and user management (RSAT, RDP, Spicework, PDQ Inventory, PDQ Deploy…), Group Policy and others; Help Desk Ticketing Systems;o Protecting data, software, and hardware by coordinating, planning, and implementing network security measures;o Tshooting, diagnosing, and resolving hardware, software, and other network and system problems;o Replacing faulty network hardware components when required.o Monitoring network performance to determine if adjustments need to be made.o Conferring with network users about solving existing system problems (if necessary in remote or on the field);o Network security experience; Good in LAN and WAN, vSAT Antenna experience;o Implementing a network monitoring system for the whole network community system;o Create accurate network diagrams and documentation for design and planning network communication systems; Show less