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Kevin Stan

Kevin Stan

Internet Support Technician

Followers of Kevin Stan158 followers
location of Kevin StanBellevue, Washington, United States

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  • Timeline

  • About me

    Information Technology, Networking, Security, and Solutions Consultant

  • Education

    • Northwest Missouri State University

      2008 - 2011
      MS in Education Teaching 3.6

    • Northwest University

      2005 - 2007
      Bachelor of Arts - BA History and Political Science

      Activities and Societies: Debate Club

  • Experience

    • Northwest Nexus Inc

      Jan 1995 - Jan 1997
      Internet Support Technician

      Internet TechnicianProvided phone customer support for dial-up and ISDN internet connections. Troubleshooting, customer relations, FAQ writing.

    • PUGET SOUND DATA SYSTEMS, INC.

      Jan 1999 - Dec 2001
      Production Lead

      I worked as a production technician building computers and high end commercial grade systems used in the military and college universities. I was responsible for building systems, working with clients, working with distributors, maintaining the warehouse, managing shipping and negotiating shipping and other costs regularly.

    • Glacier Real Estate Finance

      Jan 2000 - Jan 2005
      Office Manager

      I worked as an office manager responsible for maintaining the office, its hardware systems, computer security, data retention and storage policies, phone reception, loan package production, shipping, receiving, schedule maintenance, and I met the personal needs of six highly successful, highly motivated and business minded principals.

    • Private Company

      Aug 2007 - Sept 2012
      Private Company

      Private Company

    • Seattle Public Schools

      Sept 2012 - Aug 2014
      Teacher - IT Essentials, Cisco CCNA at Seattle Public Schools

      Responsible for the IT education of high school aged students in the Seattle area. Program focuses on practical application and education of technology with the end goal of industry certification for students within the Seattle school district.Partnership teaching with the Microsoft TEALS team at Rainier Beach HS; bringing App Day and mobile phone programming to teens to increase technological literacy and career opportunities for a brighter future.Inspiring Girls Now in Technology Evolution - IGNITE liaison and coordinator at Rainier Beach HS, encouraging participation and excellence by female students in the Science Tech Engineering and Math (STEM) fields.Curriculum and programming development for the Cisco Academy in the Seattle School District's Skills Center, hosted at Rainier Beach High School. Show less

    • All Kids Can Learn International, Villages of Hope

      Sept 2014 - Dec 2014
      Volunteer

      Sourced and deployed a twenty seat computer lab for the School of Hope, in ZambiaLab included PC hardware, peripherals, monitors, and laptopsCisco routers and switches included to start a networking academy

    • Cadence Preferred

      Dec 2015 - Mar 2016
      Freelance Technical Writer

      Produced feature-specific technical summaries of various on-premises (on-prem) and cloud-based IT solutions

    • Dynamic Computing

      Mar 2016 - Aug 2016
      IT/Process Specialist

      - Develop and maintain training and professional development processes, procedures, and curriculum- Monitor our industry for new and evolving trends, solutions, and technological advances, and advise regarding their significance and/or impact on our provided services - Assist with top-tier break/fix and troubleshooting tickets

    • CyberStreams, Inc.

      Sept 2016 - Jul 2017
      Service Manager

      -Lead a team of Technical Service Engineers within a 12X5 contact center environment. -Manage team’s short term and long term goals.-Establish a trusted advisor relationship with assigned clients and drive continued value of products and services-Work with clients to establish critical goals, or other key performance indicators and aid the customer in achieving their goals.-Advocate customer needs/issues cross-departmentally.-Manage account escalations.-Work with peers to develop organizational goals and processes. Show less

    • E Prime LLC

      Jun 2017 - Aug 2019
      IT Services Consultant

      Providing general and specialized IT consulting services to small and medium-sized businesses.

    • Northern Winters LLC

      Feb 2021 - Apr 2022
      Company Owner

    • Bellevue School District

      Jan 2023 - Aug 2023
      Teacher

      Cisco Networking and Computer Science Teacher

    • Newrest

      Sept 2023 - Nov 2023
      Cold Foods Catering Associate

      Cold Foods catering associate, graveyard shift

    • Yen Sushi

      Dec 2023 - Jun 2024
      Server

    • Pappadeaux’s Seafood Kitchen

      Jun 2024 - Oct 2024
      Server

    • The Palm Houston

      Sept 2024 - now
      Server

  • Licenses & Certifications

    • Missouri Teacher Certification - High School Social Studies

      Missouri Department of Elementary and Secondary Education
      Feb 2012

    • CompTIA A+ Certification

      CompTIA
      Sept 2012

    • Teaching Certificate 9-12 CTE

      State of Washington
      Sept 2012

    • Axis Certified Professional

      Prometric Testing
      Nov 2016