Polina H.

Experience

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  Freelance translator/interpreter

  Oct 2008 - Oct 2015

  Freelance Translator, Interpreter

  • Assimilating speakers' words quickly, including jargon and acronyms• Building up specialist vocabulary banks• Working to a professional code of ethics covering confidentiality and impartiality• Linguistic research • Liaising with clients to discuss any unclear points• Proofreading and editing final translated versions• Supplying subtitles for foreign films and television programmes• Retaining and developing knowledge on specialist areas of translation• Translating web content • Specialized translation (psychology, health, social sciences, civil works, oil\gas, finances, law)Eng-Rus-Eng Show less

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  Professional Career Development Centre

  Oct 2010 - Sept 2015

  Public Relations Manager

  • Brand building• Marketing research• Monitoring publicity• Researching, writing and distributing press releases to targeted media• Creating, proof-reading and editing in-house magazines, case studies, speeches, articles and annual reports• Preparing and supervising the production of publicity brochures, handouts, direct mail leaflets, promotional videos, photographs, films and multimedia programmes, testing and performing quality control of the production • Event management• Content management of the corporate website• Social Media management• Attracting investors and sponsors• Cooperation and Correspondence with media and press managers • Planning, developing and implementing PR strategies;• Liaising with colleagues and key spokespeople Show less

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  Издательский дом "Весь"

  May 2014 - Sept 2014

  Translator

  • Building up specialist vocabulary banks• Working to a professional code of ethics covering confidentiality and impartiality• Linguistic research • Liaising with clients to discuss any unclear points• Proofreading and editing final translated versions

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  META PROJECTS

  Oct 2014 - May 2015

  EVENT MANAGER, ASSISTANT TOUR MANAGER

  • Event planning and management• Collaborating with international artists• Public relations• Drafting contracts and invoices• Working to secure funding for venues or specific events• Writing, or contributing to publications which accompany arts-related events and activities• Event marketing through social media, direct mail, advertising, and attracting media coverage• Planning and managing budgets• International tour management• Providing administration support to managers and directors Show less

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  VPK-OIL COMPANY

  Mar 2015 - Jun 2015

  INTERCULTURAL COMMUNICATION SPECIALIST

  • Maintaining international business negotiations• Conducting Eng-Rus-Eng Interpretation (oil/gas, finances, law, civil works, technical documentation translations)• Liaising with clients to resolve issues• Networking and attracting new contacts• Daily management of the team, planning work schedules and recruiting, training, organization and monitoring of the staff in my department• Event planning

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  Booking.com

  Dec 2015 - Apr 2022

  • Design and deliverance of e-learning courses, workshops, and seminar sessions.• Creation and execution of learning strategies, driving continuous staff development acrosslocal, EMEA, and global levels.• Project management and oversight of multiple learning and development workstreamsat once.• Data analysis and providing feedback to Upper Management on areas of improvement andrenewed focus.• Mentoring and providing feedback to the L&D Team members on teaching/coaching skills,methods, programmes, and materials.• Maintaining performance, productivity and attendance records of new hires andexisting staff.• Assisting in handling operational escalations, answering complex questions from staff,finding solutions to problems and making critical decisions when required.• Coordination of training and onboarding processes of new employees in the department.• Implementing innovations in the operations and facilitating change management.• Responsible for the recruitment of internal employees, designing and leading the internalHR recruitment process. Show less

  • Corporate Trainer

    Jun 2017 - Apr 2022

  • Customer Service Specialist

    Dec 2015 - Jun 2017
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  Concentrix

  May 2022 - now

  Training Manager

  - Providing leadership and coaching to between 7 and 21 Corporate Trainers, fostering their professional development, growth, teamwork, and cooperation. - Leading the recruitment of new Trainers and supporting their onboarding into their new roles.- Coordination of the local training overview for the entire CS Berlin site, allocating training resources to facilitate training according to the hiring targets. - Identification and analysis of departmental programs and processes that require development, and implementing appropriate improvement. - Driving continuous internal improvements of the Learning and Development Team according to established team objectives. - Providing feedback and initiatives to CS Management on areas of development and focus areas. - Maintaining performance, productivity and attendance records. - Measuring effectiveness of training programs using various metrics, tools and methodologies. - Maintaining scheduling and distributing tasks for the Learning and Development Team. - Assisting in handling operational escalations; answering complex questions from staff and, if necessary, taking over activities, finding solutions to problems and making decisions when required. - Executing company policies and procedures that affected direct employee reports.- Working closely with the Client, executing projects, analysing data on performance metrics, reporting on training completion. Show less