Cory Boyd

Experience

• 

  Kum & Go

  Jan 2008 - now

  District Manager

  Currently, supervising 12 Kum & Go stores in Eastern Iowa. Previously,I lead our "new market".... opening / supervising 14 new Kum & Go stores in Central Arkansas. Before this, supervised 12 locations throughout WyomingDistrict supervisors are responsible for directing the operations of a district to meet and exceed customer expectations and work in partnership with a team of other supervisors and DVPs. The role is to attract, retain, develop and lead a team of general managers and store associates to achieve the highest levels of customer service and execution for our valued Kum & Go customers. The supervisor role will further develop the team by mentoring and leading change initiatives through performance management processes and reviews.Principal Functions of the Job Operations Leadership: •Ensure that high levels of Kum & Go’s proven process for customer service are met; known as Greet, Uniform, Encourage Sale, Speed of Service and Thank (GUEST). •Maximize store sales by directing and assisting general managers and store teams with marketing programs, planograms, Marketing Action Plan (MAP) materials, and suggest selling contests. •Complete top and bottom side P&L responsibility and accountability, including: sales, margins, inventory control, salary control, cash control, department General and Administrative (G&A) and capital expenditure. •Engage general managers, and store teams in communication and knowledge from the Store Support Center. •Recruit, hire, train and develop the best personnel for a team of approximately 10-20 general managers and 200+ store associates. •Coach and develop a successful team of leaders and associates that consistently exceed customer expectations. •Develop talent to maximize effort and contribution and provide recognition Show less