Natali Melnikova

Experience

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  Rimini

  Aug 2005 - Apr 2009

  Sales Manager - Rim (Italian Luxury Furniture & Retail)

  Started as a young sales professional at a leading Italian furniture company. Quickly established a reputation for exceeding sales targets and delivering exceptional customer service.Consistently exceeded sales targets by 3-4 times, securing a position as the third-highest sales performer in a network of 7 branches within just two years. Developed expertise in managing VIP client relationships, providing tailored service that led to high client satisfaction and repeat business. Selling goods worth up to $45,000 per each.This experience laid a strong foundation for your future career in sales and client management. Show less

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  WORLD Group (International Trade, Business Consulting & Training)

  Feb 2011 - Feb 2019

  Key Account Sales Manager

  Progressed from a personal assistant to the owner to a key account manager, responsible for managing and expanding a diverse client portfolio spanning 20 countries.Expanded the customer base from 12 to 300 clients, significantly increasing revenue.Built and led a customer care department, focusing on client satisfaction and retention, which became a key driver of repeat business and long-term client relationships. 60% of my sales were through recommendations or repeat clients.Organized events for 100-150 international clients, enhancing client engagement and demonstrating the company’s commitment to client success. Show less

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  TSO Bords Company (Manufacturing)

  Dec 2019 - Jan 2021

  Operations and Financial Manager

  Streamlined procurement and supplier management, leading to cost reductions and improved margins.Reduced company debts by €70,000 through effective financial planning and negotiations. Secured favorable credit lines and payment deferrals that allowed the company to maintain liquidity.Managed warehouse inventory efficiently, supporting continuous production and sales operations.Successfully implemented a charity project for 100 schools in Ukraine. International Exhibitions Participant: representing products on an international platform. Show less

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  Visotsky Inc.

  Jan 2021 - Jul 2021

  Key Account Manager (Business Consulting & 1 year Training programs)

  Successfully rebuilt the sales department, restoring pre-pandemic sales levels and generating revenue streams through delivering business owner training programs.This involved the development of new sales approaches improving team productivity by training and mentoring new sales team members to align with the company’s strategic goals.Improved cash flow by effectively managing and collecting outstanding accounts receivable (75% of clients paid), securing financial stability for the branch. I demonstrated resilience and the ability to adapt sales strategies to meet evolving market conditions. Show less

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  Borz Black Wear

  Jul 2021 - Jul 2022

  Sales And Marketing Operations Manager (E-commerce & Fashion)

  Led initiatives that resulted in a 300% increase in sales, leveraging data-driven strategies and close coordination with marketing to target the right audience segments effectively in rapidly growing clothing brand with online presence of over 100,000 followers on Instagram and a global shipping model.Increased conversion rates from 10% to 18% by optimizing sales, warehouse and delivery processes operations and improving the customer journey.Coordinated closely with marketing and video production teams, resulting in cohesive campaigns that enhanced customer engagement and drove sales Show less

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  ORAP GmbH

  Jan 2023 - Jul 2023

  Sales Operations Consultant (International Trade)

  Led a project warehouse optimization project across two branches,overseeing 40 warehouse staff. Involving collaboration with the sales, warehouse, and IT departments. Enhancing operational efficiency and supporting sales team objectives.Achieved a 16% reduction in processing errors and complaints, directly improving customer satisfaction by 42%.Improved operational workflow allowed the sales team to focus on revenue generation, reducing the need for service issue resolutions.

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  Provincie Zeeland

  Oct 2024 - now

  Ondersteunend medewerker