Shawn Sanchez

Experience

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  In-N-Out Burger

  Apr 2014 - Jun 2019

  Associate

  • Prepared food and beverages in multiple positions• Communicated on a high level, that allowed for a quality product in a timely fashion• Worked efficiently in a productive team was one of the most important aspects learned• Provided the best possible customer service to every individual

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  University Animal Care - University of Arizona

  Aug 2018 - Sept 2019

  Business Office Student Position

  • Responsible for the activation & deactivation of the animal cage cards• Received cage cards from multiple facilities in Tucson and Phoenix• Utilized e-Sirius business office software to input barcodes into the system• Filed cage cards by dates to maintain organization and discarded when dates expired

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  Costco Wholesale

  Jun 2019 - Jun 2021

  Front-end Cashier Assistant

  • Cashier Assistant packed member orders into boxes and transferred items in separate carts• Ensured up-to-date and accurate records of cash and controlling it efficiently• Interacted with customers and collecting payments for products and service • Provided and ensured prompt and courteous member service

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  GovX

  Nov 2021 - Jun 2022

  Customer Experience Expert

  • Provided accurate, friendly, and efficient customer service over the phone, email, and chat• Built meaningful relationships with the GovX customer, help with their challenges, problem solving, and create a lasting customer who will come back, increasing our repeat customer rate• Monitored & followed trends related to brands, summarize key points, understand the materiality of the issues, and escalate issues when necessary

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  State 48 Development Consulting

  Jul 2022 - Jan 2024

  Real Estate Specialist

  • Responsible project management for all site acquisition and associated activities on given projects• Complete lease agreements and client documentation• Coordinate site visits with clients and landlords• Correspondence and planning with local municipalities for zoning and permitting• Regularly maintain a high degree of service and integrity when dealing with clients • Coordination with internal and external engineering teams as needed

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  Toll Brothers

  Mar 2024 - now

  Assistant Land Development Manager