Mohammad Alkhatib

Experience

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  Bridges Bay Resort

  Jun 2017 - Sept 2017

  Lifeguard
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  ARNOLDS PARK AMUSEMENT PARK

  Jun 2017 - Sept 2017

  Ride Operator
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  Abu Khader Group

  Feb 2020 - Apr 2020

  Trainee

  I worked closely with engineers and mechanics in the maintenance department, Where I got the chance to learn about cars parts, electrical and mechanical systems and computers. Learned the process of identifying and fixing any issue based on the troubleshooting methods that they used.

• 

  Amazon

  Aug 2020 - Jan 2021

  Customer Service Associate

  My job was to handle the inquiries of both English and Arabic customers, answer their questions and to solve the problems they face with their orders. The job demanded the ability to work with the carriers, fulfillment centers and sellers on the website to solve the customers issues.

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  Webhelp

  Jan 2021 - Mar 2022

  Content Moderator Mentor

  The position required taking ownership of any content in alignment with client and business strategies, evaluate content in line with business policies. The job needs strong analytical and research skills with attention to details as well as the ability to work in fast and evolving workflow. During the last 3 months I held the position of mentor where I had more responsibilities such as holding sessions to help my colleagues, answer their questions and support them.

• 

  INJAZ

  Mar 2022 - Apr 2024

  Operations Officer

  The operation department is responsible of implementing all of Injaz projects from the beginning to the end. The position requires the capability to adapt to a fast changing environment, excellent communication skills, daily follow-up, multi-tasking skills and the energy to be active and on the field whenever needed.

• 

  MENADevs

  Apr 2024 - now

  AI Prompt Engineer - Team Lead

  As the AI Prompt Engineer Team Leader at MENDevs, I lead a talented team of AI engineers to achieve their objectives and drive project success. I guide my team in the training and development of large language models, fostering continuous innovation and improvement. Together, we evaluate and enhance the quality of AI-generated code, ensuring it meets high standards of functionality and efficiency. I spearhead the development and implementation of robust test cases to validate model performance and reliability. Additionally, I oversee the work on diverse datasets to assess and improve model accuracy and effectiveness, ensuring our AI solutions are cutting-edge and effective. Show less