Evaggelos Dracopoulos

Experience

• 

  Vons

  Jun 2010 - Jan 2011

  Courtesy Clerk

  -Customer service assistant-Handler and caretaker of store maintenance-Responsible of cleanliness of store during work hours-Assisted customers with disabilities and any accommodations they needed-Assisted fellow employees at point of sale

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  Associated Students

  Jul 2012 - May 2016

  -Created and managed budgets in excess of $48,000 for various events-Led security for Big Show concert hosting 9,000 attendees-Evaluated programs to come up with logistical improvements-Self-taught AutoCAD to develop maps for layouts of 13 large-scale events to streamline event planning processes -Assisted Producers in the production of their events, including pre and post production-Worked on various types of paperwork related to events (Chargebacks, Expenditures, etc.)-Distributed marketing materials related to events (posters, flyers, street team, etc.)-Assist lead of security for Big Show concert (2012 & 2014)-Assist stage lead for Big Show concert (2013)

  • Producer

    Dec 2014 - May 2016

  • Productions Assistant

    Jul 2012 - Nov 2014
• 

  The Novo

  Nov 2014 - Jan 2018

  Guest Services Lead

  -Assisted with crowd control in excess of 2,000 people for various events-Promoted a safe working environment-Anticipated and addressed guest’s service needs-Engaged each guest as a unique individual and listened attentively to their requests

• 

  Insomniac Events

  Oct 2016 - Jun 2017

  Customer Experience

  -Assisted with ingress and egress operations for festivals-Collected data on the migration of guests in, out, and through the venue to optimize efficiency-Operations Liaison for Electric Daisy Carnival 2017

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  Encore

  Aug 2017 - now

  -Led a team of technicians in the setup, operation, and maintenance of audiovisual, lighting, and IT equipment for high-profile events.-Collaborated with clients to understand their technical requirements and ensure the successful execution of their vision.-Provided technical guidance and training to team members, fostering their professional development and enhancing overall performance.-Maintained strong relationships with venue staff, vendors, and clients to ensure smooth event operations and exceed customer expectations.-Proactively identified and resolved technical issues, ensuring minimal downtime and optimal event experiences. Show less

  • Operations Manager

    Aug 2023 - now

  • Technical Supervisor

    Mar 2022 - Aug 2023

  • Technical Lead

    May 2019 - Mar 2022

  • Technician

    Aug 2017 - May 2019