Lauren Thacker

Experience

• 

  SCOTMID Ltd

  Oct 2010 - Mar 2014

  Sales assistant

  This role required a clear understanding of the importance of customer focus both on the till and on the shop floor. Being able to work efficiently in a high pressure environment is essential. Responsibilities included offering alternative products, maintaining stock levels and merchandising areas for promotional events. ♦ Handling money- till trained and cash settling ♦ Communicating effectively and efficiently with management, colleagues and customers alike♦ Motivating and working with fellow colleagues to maintain high standard of customer service♦ Carrying out date checks♦ Merchandising- Promotion change over's and seasonal display changes Show less

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  The Lobby Restaurant

  Aug 2014 - Jul 2015

  Floor Staff

  This role requires working as part of a team who are responsible for planning and managing a variety of events including weddings and corporate events. Floor staff are relied upon to create a welcoming atmosphere, provide food and drinks to clients and make sure everyone was satisfied throughout the event. ♦ Bar experience (RSA approved)♦ Supported other areas of the business as requested; answering phone calls, responding to enquiries and completing financial transactions ♦ Took food orders and relayed orders to kitchens or serving counters♦ Routinely cleaned work areas, dishes, silverware and glassware throughout shift♦ Helped with preparation, set up and service for catering events♦ Maintained clean table settings by removing courses as completed, replacing utensils and refilling beverages ♦ Keeping bar stocked Show less

• 

  SCOTMID Ltd

  Aug 2015 - Jun 2017

  CSA

  As a sales assistant this role requires till transactions to be processed efficiently and customer flow to be maintained. It is essential to have knowledge of the products stocked and be able to offer alternatives in order to provide the highest level of customer satisfaction.  ♦ Clear understanding of customer importance ♦ Handling money – trained on tills, think 25 and cash settling ♦ Active selling to help boost revenue♦ Handling complaints and refunds

• 

  Capita

  Jul 2017 - Apr 2018

  Test Analyst
• 

  Flybe

  May 2018 - Mar 2020

  Bay Support Officer
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  EXPD8 Field Marketing

  Apr 2020 - Sept 2021

  Display Representative
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  Catalent Pharma Solutions

  Feb 2022 - now

  • Project Coordinator

    Jan 2023 - now

  • Preproduction Coordinator

    Feb 2022 - Jan 2023