Aisha Joseph

Experience

• 

  Woodbrook Secondary High School

  Oct 2004 - Aug 2010

  Educator

  Taught English Language and Literature classes for students ages 11 – 17. Served on multiple school committees.● Developed inclusive curriculum utilizing differentiated instruction methodologies. ● Provided ongoing assessment and evaluation of student learning as it related to learning objectives.● Integrated technology into the curriculum.

• 

  University of the West Indies, St Augustine Campus

  Jan 2008 - Jan 2010

  Alumni Humanities Representative

  Giving back has always been important to me and having a voice and an opportunity to make a change is what being part of an Alumni allows. It was no different for me being the Humanities Representative for UWI Alumni.

• 

  Bishops High School, Tobago

  Oct 2012 - May 2014

  Educator

  Taught English Language and Literature to 40 students (ages 11 – 18). ● Employed teaching strategies and incorporated technology to address diverse learning needs. ● Created lessons and evaluated students on learning outcomes.

• 

  ResCare

  Jun 2015 - Sept 2015

  Intern Instructor/ Trainer

  Trained at-risk adult learners on vocational skills with the goal becoming self-sufficient and moving off welfare. ● Prepared participants for jobs in food service, hospitality and healthcare through situation-based training. Helped trainees develop resumes and prepare for job interviews.● Taught participants basic computer skills and life skills such as budgeting and hygiene.● Promoted internal and external training opportunities and certificate courses.

• 

  Educational Institution

  Oct 2015 - Sept 2016

  Location Manager

  Oversaw operations of a learning center that provides individualized tutoring and instruction for ages 4 – 18. • Managed billing and payments, tracking data in Excel and QuickBooks and creating financial reports.• Trained new administrative staff on office processes and software systems. • Tracked attendance for afterschool program and communicated regularly with parents.• Marketed programs through community outreach initiatives.

• 

  Creative Academy

  Oct 2016 - Jul 2017

  Executive Assistant

  Supported the Director in managing operations of a daycare center/preschool that serves children from birth to age 5 with a staff of 25 teachers and assistants. Oversaw center operations in absence of the director. • Screened and interviewed teaching applicants regularly to ensure optimal staffing of seven classes.• Managed a $1000-$1500 bi-monthly supplies budget.• Vetted, provided tours and onboarded parents. Introduced new families to processes and procedures.

• 

  Counseling Service of EDNY

  Jan 2018 - Apr 2020

  Office Administration

  Managed the front desk for an organization that provides treatment and services for drug and alcohol addiction. • Provided customer service for office with high foot traffic and heavy inbound calls. Vetted incoming cases, established priority and facilitated conflict resolution, escalating as needed.• Entered and tracked information in client management systems.

• 

  NYC Department of Education

  Aug 2020 - Nov 2021

  Associate

  • Manage data systems utilizing proprietary software. Maintain accurate files, records and documentation regarding student bios, IEPs, provider and billing information with confidentiality. • Coordinate communication between parents, staff, medical providers and service providers. Provide regular status updates.

• 

  PSI CRO AG

  Nov 2021 - now

  oversight of new hires' training, facilitation of induction session, creation and maintenance of CVs for all employees, scheduling training sessions

  • Training Compliance Administrator

    Sept 2024 - now

  • Training Assistant

    Nov 2021 - Sept 2024