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Rob Waters

Rob Waters

Regional Manager

Followers of Rob Waters1000 followers
location of Rob WatersCharlotte Metro

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  • Timeline

  • About me

    Vice President Human Resources - Senior Talent Acquisition Consultant - Leadership Coach

  • Education

    • Augusta University

      1988 - 1992
      Real Estate, Finance and Insurance 3.6 GPA

    • Augusta University

      -

    • GIA (Gemological Institute of America)

      1988 - 2004
      Diamonds Graduate, Colored Stones and Colored Stone Grading, Fine Jewelry Sales,

      Numerous diplomas and certifications related to Jewelry Product Knowledge and Fine Jewelry Sales

    • University of Phoenix

      2020 - 2022
      Bachelor of Science - BS Human Resources Management and Services 3.72

  • Experience

    • Marks & Morgan (Division of A.A. Friedman Company - Augusta, Georgia

      Aug 1988 - Nov 1998
      Regional Manager

      Responsible for 29 remote direct reporting locations in Louisiana, Mississippi, Alabama and Georgia

    • Whitehall Company Jewelers

      Nov 1998 - Aug 2006
      Regional Manager

      Total responsibility for all operations of 19 locations in North Carolina, South Carolina and Virginia

    • Lions Jewelers

      Aug 2006 - Jul 2011
      General Manager

      P&L Responsibility for a chain of Charlotte, North Carolina Guild Jewelry Stores (Rolex)Marketing, Buying and Merchandising Responsibility,Operations, Staffing and Training Responsibility

    • Tiffany & Co.

      Jul 2011 - Jan 2013
      Store Director

      Ensured that the store achieved or exceeded sales plan and profitability targets. Effectively supported, lead, developed and supported the sales and operations to meet and/or exceed individual sales plans, focusing on the execution of activities of client development. Lead the store in providing a high level of customer service and ensured that employees were coached and developed to maximize performance.Awarded the Tiffany Global Achievement Award for delivering exceptional financial results in 2012 during first year as Store Director in a market that had not achieved such goal in 6 years. Show less

    • Windsor Fine Jewelers

      Jan 2013 - May 2016
      Retail Sales Management Consultant

      Conducted GOB of Charlotte location - exceeding predicted sales and profit expectations. Worked with owners and management to grow a new concept jewelry- hard lines store. Responsible for sales growth, recruiting, training, customer service and product presentation. Networked in the community to build profitable sales not only within the four walls but outside in the business as well.

    • Fifth Third Bank

      May 2016 - Mar 2021
      Assistant Vice President - Senior Financial Center Manager

      Proficient at deepening Consumer and Small Business customer relationships by providing a memorable customer experienceKnowledgeable, demonstrates and maintains a working knowledge of Fifth Third's products, services processes, and internal resources to stay informed, guide and lead the Branch Highly skilled at the consultative sales process to proactively identify the financial needs of current or prospective customers and recommends the appropriate solutions to meet those needsUnderstands how to develop an integrated book of business strategy in which all customers, through all channels, have a Financial Needs Assessment (FNA) and are assigned to the best banker for proactive ongoing supportSource, develop, coach and lead a team that reinforces Core Values and business strategiesCultivates a One Bank culture that proactively collaborates with business partnersParticipates in activities that benefit the communities we serve including Networking events and Civic OrganizationsFollows the Bancorp Code of Business Conduct and Ethics and other related policies and procedures, modeling the ethical behavior expected from every employee Serves as member of the Bancorp Advisory Council - Customer Experience Show less

    • First Horizon Bank

      Mar 2021 - now

      • VP - Human Resources - Senior Talent Acquisition Consultant - Leadership Coach

        Jul 2024 - now

      • Vice President Human Resources - Senior Associate Relations

        Jan 2024 - Jul 2024

      • Human Resources AVP - Senior Talent Acquisition Partner

        Mar 2021 - Jan 2024

  • Licenses & Certifications

  • Honors & Awards

    • Awarded to Rob Waters
      Dean's List University of Phoenix Jan 2022 3.70 GPA 2021
    • Awarded to Rob Waters
      National Society of Leadership NSL Nov 2020
    • Awarded to Rob Waters
      Spirit of The Pin - Integrity and Inclusion (Multiple) Fifth Third Bank Mar 2017
    • Awarded to Rob Waters
      Tiffany & Co. Global Achievement Award Tiffany & Co. Apr 2012
    • Awarded to Rob Waters
      Manager of The Year A.A. Friedman Company - Augusta, Georgia Aug 1985 Named Top Manager in Company with emphasis on Sales and Profit growth YOY as well as customer service, employee training and retention. First "first year" manager to win the award in the company's history (founded in 1924.)
    • Awarded to Rob Waters
      ANPA Most Valuable Staffer Award American Newspaper Publisher Association Recognized for outstanding contributions of writing and editorial skills

  • Volunteer Experience

    • Corporate Fund Raising Partner

      Issued by The Leukemia & Lymphoma Society on Apr 2007
      The Leukemia & Lymphoma SocietyAssociated with Rob Waters

    • Corporate Fund Raising Partnership

      Issued by American Heart Association | American Stroke Association on Jun 2011
      American Heart Association | American Stroke AssociationAssociated with Rob Waters

    • Charitable Fund Raising Partner

      Issued by Humane Society of Charlotte on May 2011
      Humane Society of CharlotteAssociated with Rob Waters

    • Fundraising Volunteer

      Issued by Second Harvest Food Bank of Metrolina on Apr 2017
      Second Harvest Food Bank of MetrolinaAssociated with Rob Waters

    • Fundraiser

      Issued by Humane Society of Charlotte on Jan 2002
      Humane Society of CharlotteAssociated with Rob Waters

    • Fund Raising Corporate Partner

      Issued by National Kidney Foundation on Apr 2012
      National Kidney FoundationAssociated with Rob Waters