Tamar Kamkhadze

Experience

• 

  Cisco Systems

  Jun 2006 - now

  Instructor
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  UGT

  Aug 2007 - Sept 2008

  IT Help Desk
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  TBC Bank

  Sept 2008 - Jan 2012

  IT Junior System Administrator
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  Caucasus Online

  Jan 2012 - Sept 2018

  Head of IT Service Desk
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  Prodware

  Jan 2023 - now

  Product Manager with a proven track record of taking ownership and delivering results in a fast-paced, dynamic environment. To improve client retention across different client segments and continue driving the efficiency and effectiveness of IT service management activities.As a Product Manager, I am leading a team of developer and functional consultants while working cross-functionally with Engineering, Design, and other Product Managers in international environment to define, build, and launch mission-critical initiatives. I drive product discovery for client retention improvements, understand the end-to-end operational process, collaborate to make challenging decisions, prioritize the right things, creatively solve problems, and ensure we are shipping exceptionally high-quality features in IT industry. Show less

  • Product Manager

    Jul 2024 - now

  • Dynamics 365 CE Functional Consultant

    Dec 2020 - Oct 2024

  • Customer Service Functional Consultant

    Sept 2019 - Oct 2024

  • Business Analyst

    Jan 2023 - Jul 2024
• 

  Georgian American University - GAU

  Sept 2024 - now

  Lecturer

  Delivering lectures in computer networking. With a strong background in network architecture, protocols, and security, I engage students through dynamic lectures and hands-on labs, fostering a deep understanding of essential concepts.