Experience

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  The george washington university

  Jun 1998 - May 2006

  Card system specialist

  Assisted in technical analysis and management of all aspects of student security/access/retail card program transaction system for The George Washington University. I acted as the system knowledge expert for a transaction system which included over 500 individual devices, handled millions of dollars in retail revenue and controlled the majority of campus automated security access operations. To accomplish this I worked closely with faculty, staff, student groups and retail vendors to design and configure system features and reporting to best satisfy desired outcomes. Individual aspects included:• Developed a versatile layout and interface deployment template and procedure for coordinating multiple internal departments and outside vendors for new equipment installation to control; interface design standardization conformance and quality assurance • Designed and created complex schedules and diagrams of the layout/configuration of hardware and communications devices for disaster recovery/business continuance documentation, training, and system expansion planning using MS Office and MS Visio• Assisted in the implementation design of a remote backup transaction server system, complete with maintenance/emergency system failover plan and complex connectivity structure that would achieve complete resumption of operations within a 3 hour window • Created plan and fallback procedures for conversion of a proprietary RS-485 copper network supporting 500 devices, over to a TCP/IP fiber compatible equivalent to be implemented within a 12 hour window• Developed a new, cost saving “Preferred-Vendor” procedure to insure installation quality, sustainability, standardization and to simplify RFP requirements • Developed mutually supportive interdepartmental relationships and procedures with campus police, facilities, student dining, internal/external retail and technical partners on all technical card program issues Show less

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  National guard bureau joint and special staff contractor / vrc inc.

  May 2006 - Sept 2011

  Data analyst

  Data Analyst - National Guard Bureau Joint Staff Contractor / VRC Inc., Arlington, VA 5/06 – 9/11Our team worked closely on development of a Strategic Performance Management, Balanced Scorecard, Activity Based Management and dash-boarding implementations for multiple Directorates and Offices of the National Guard Bureau Joint and Special Staff. This process required us to learn, implement and test different applications for mission fitness and organizational compatibility. This position included application administration and configuration using SAS and StrategE software.Individual aspects included:• Project planning, oversight and documentation • Successfully managed Department of Defense required Information Assurance Certification and Accreditation Process (DIACAP) for SQL Server 2008 system to include; timelines, vendor scheduling and coordinating findings resolution • Designed and created schedules and diagrams of the layout/configuration of hardware and communications devices for disaster recovery documentation, training, and system expansion planning • Served as system Information Assurance Security Officer (IASO) • Operational and fault resolution support • Coordinated system maintenance processes. • Coordinated system requirements fulfillment and records management • Maintained system change management documentation • Worked with application developers to isolate, document and track programming errors• SQL Server 2008 system administration Show less

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  National guard bureau joint and special staff contractor / alutiiq inc.

  Sept 2011 - Nov 2014

  Management analyst

  Development of Strategic Performance Management, Balanced Scorecard and dash-boarding implementations for multiple Directorates and Offices of the National Guard Bureau Joint and Special Staff. In order to accomplish this, I worked closely with contractors, government civilians and military personnel to design and configure application, documentation and metric content to best satisfy desired outcomes. Individual aspects included:• Developed dynamic, on-line dashboard reports used by the National Guard Bureau leadership (Member of the Joint Chiefs of Staff) in response to Congressional inquiry.• Designed multiple Readiness and SAPR metrics structures and performance targets based on detailed customers/end-user input • Produced and automated detailed graphic metric reporting for senior leadership briefings using U.S. Army Strategic Management System (SMS) native dash-boarding graphics and MS Power Point• Trained hundreds of customers/end-users in areas ranging from simple application operations to complex analysis and reporting.• Trained multiple co-workers in configuration, scripting, data conditioning and report optimization for MS Office and Spider Strategies applications• Developed instructional and presentational scripts, manuals and training materials for customer/end-user training and presentations to large groups • Achieved an expert level in Spider Strategies Strategic Management System (Scoreboard) dash-boarding application administration and configuration• Developed and streamlined data integration strategies using MS Excel • Developed data import automation and script programming using MS Access, MS Excel, Visual Basic for Applications and Spider Strategies native ETL tools• Used MS Project to coordinate project timelines• Worked with application developers to isolate, document and track programming errors and enhancement requests Show less

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  Navy bureau of medicine contractor / anacomp inc

  Nov 2014 - Dec 2016

  Senior business data analyst

  Development of U S Navy and Marine Corp Service Member Health Records electronic image conversion statistical data and reporting for the Navy’s Bureau of Medicine Service Treatment Records Division. Assisted in data preparation and analysis for consumption by the Deputy Surgeon General’s office, Veterans Administration and the Navy’s Bureau of Medicine Leadership in compliance with Federal Regulations for the conversion of paper based military health treatment records. The complexity of the conversion, regulations and relationships required a concerted team effort.Individual aspects included:• Developed reports, graphs and presentations of data for consumption by VA, OSD, VCNO and senior M3 leadership• Worked with customer and internally to refine business operations and reporting strategies • Developed and streamlined data integration and reporting using MS Excel and SQL queries• Worked with SQL and DBAs to develop and refine data collection and reporting parameters• Worked closely with Production Management to insure fulfillment of performance goals• Worked with internal staff to implement process improvements in data collection, data handling and operational issues in a complex records conversion operations environment• Created SOPs, Business rule documentation and contract compliance reviews• Business process improvement• Health Artifact and Image Repository record reconciliations using HAIMS and DEERS• Contractual Security Clearance requirements reviews• Facilitation of Contractor clearance and DoD facility access requirements• Long range planning and risk assessment• Worked with customer and internal DBAs, Networking, and Systems Administrative staffs to isolate, document and track systems interconnection issues and enhancement requests Show less

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  Washington headquarters service contractor / concept plus llc

  Jan 2017 - Aug 2022

  Senior data analyst

  Integration of Washington Headquarters Service mission performance data into WHS Enterprise Performance Management System dashboards and reports. Collection, processing and quality assurance of dynamic data and automated reporting for DoD WHS, Directorate and Division presentation. Codification and streamlining of collection processes for multiple data sets of different formats. Development Leadership team. Contributed to multiple simultaneous data collection, data quality assurance and reporting automation development projects. Collaborated with Government and contractor customers and internal development teams in the ongoing reporting, development and modification performance metrics using MS Excel, SQL Server Management Studio, Oracle SQL Developer, Tableau, MS Visual Studio and MS Access. Data ingestion issue troubleshooting and source system forensic investigation. Occasional opportunities to work with Team Foundation Server, SQL Server Integration Services and network connectivity administration issues. Development of SOPs, data ingestion/processing and automation plans and graphics.Individual aspects included:• Worked within the WHS EPITMD Development Leadership Team to implement multiple data ingestion automation projects from non-native source systems including Oracle DB, MS SharePoint, FileMaker Pro• Collected, processed, compiled and presented performance reporting and analysis to the leadership of the largest DoD-WHS Directorate (FSD) on a monthly basis (over 60 individual metrics)• Developed and maintained excellent working relationships with multiple Divisional SMEs to facilitate timely and uniform data collection cycles and performance metric creation/revisions• Worked with DBAs to reverse engineer data report processes for multiple metric sets and create automated ingestion scripts and processes to pull data sets from Oracle DB to MS SQL DB for consumption by Tableau Show less

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  Dod-dcsa contractor / enlighten – huntington ingalls inc.

  Aug 2022 - Dec 2023

  Business systems analyst, dod-dcsa contractor / enlighten – huntington ingalls inc.

  Migration data sample analysis/tracking for ingestion quality assurance and adherence to business rules compliance. Work with multiple teams from different programmatic areas to produce accurate data migration mapping from multiple legacy to a target development system (NBIS). Interpretation of XSD, XML, JSON and YAML documentation. Use of Agile, Kanban, Confluence, JIRA and other collaboration tools.

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  Dod-dcsa industrial security contractor / mission services, huntington ingalls inc.

  Dec 2023 - now

  Senior metrics analyst

  DoD DCSA-IS (Defense Counterintelligence and Security Agency - Industrial Security) Performance metrics data analyst with a small team that produces multiple concurrent ad-hoc and cyclic reports with associated graphics. Source systems include NISS (National Industrial Security system) and DCSA NCCS (NISP Contract Classification System) systems. Data systems queries, filtering and presentation building for senior leaders up to the SES level.Integration of DCSA-IS Directorate mission performance data into cyclic and ad-hoc performance management dashboards and reports. Collection, processing and quality assurance of multiple, concurrent, dynamic data sets and reporting for DoD DCSA IS, Directorate and Divisional presentation. Codification and streamlining of collection processes and SOPs for multiple data sets of different formats. Individual aspects included:Collaboration with Government and contractor customers and internal development teams in the ongoing reporting, development and modification of performance metrics using MS Excel, MS PowerPoint, MS Teams, MS SharePoint and other proprietary DCSA Government data systems.Data ingestion issue troubleshooting and source system forensic investigation.Development of SOPs, data ingestion/processing and automation plans and graphics.Collected, processed, compiled and presented performance reporting and analysis to the Director of DCSA IS on a monthly basis (over 80 individual metrics).Developed and maintained excellent working relationships with multiple Divisional SMEs and other contractors to facilitate timely, accurate, informative and uniform data collection cycles and performance metric creation/revisions. Show less