Experience

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  Regency finance company d/b/a fnb consumer discount company

  Oct 2003 - Feb 2007

  Develop and maintain loan referral relationshipsOriginate mortgage loansAnalyze potential loan markets and develop referral networks to locate prospects for loansEvaluate and authorize approval of real estate, personal, and auto loansClose loans and review loan agreements with customers to ensure complete understanding of loan terms and conditions Arrange for maintanence and liquidation of delinquent propertiesManage branch office operations including hiring and training of staff Show less

  • Branch Manager

    Sept 2005 - Feb 2007

  • Assistant Branch Manager

    Oct 2003 - Sept 2005
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  Darden restaurants red lobster

  Mar 2007 - Jul 2014

  Restaurant manager

  Establishes excellent guest service and satisfaction as priority through personal example and follow-throughLeverage staffing and training to drive overall restaurant performance, retention, and engagment goalsSchedule all departments to ensure delivery on guest and employee experience and drive sales and guest count growth over prior yearOversee food production and cook line activity to deliver top quality foodSets clear operational goals fir culinary teams; establishes operational improvement objectivesImplements specific action plans to achieve operational efficiency and food waste goalsEnsures adherence to all HACCP and food safety guidelines in the restaurantActively role modeld and promotes service culture to improve all areas of guest satisfaction in hospitality, bar, and serviceEnsure tools and processes are in place to achieve excellent guest satisfactionSets clear operational goals for service team; implements action plans for improvement Show less

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  Red lobster

  Jul 2014 - Oct 2017

  Manages a $3M restaurant according to company policy and procedure. Oversees a three manager team and 80 team members. Manages all costs, growing sales and profitability. Improved the guest experience by 25% in three months.Control and reduce food waste. Control and improve efficiency and productivity in labor cost

  • General Manager

    Jan 2016 - Oct 2017

  • Restaurant Manager

    Jul 2014 - Jan 2016
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  Fifth third bank

  Oct 2017 - now

  • Retail Risk Administration Manager

    Aug 2023 - now

  • Financial Center Manager

    Jun 2022 - Aug 2023

  • Personal Banker II

    Oct 2017 - Jun 2022