Ruquiyah Wilson

Experience

• 

  The Star-Ledger

  Feb 1999 - May 2003

  Project Manager

  Create email, network logins and other networking duties on production server. Monitor and assign Help Desk tickets amongst myself and other technicians for support with printers, fax machines, and cell phones -Meridian and Nortel phone systems, installation of hardware/software and other technical duties.

• 

  StayinFront

  Nov 2003 - Dec 2006

  Project Manager

  Project role involves the planning, documenting, designing, development, testing, implementation, and implementation of customized client software applications. Manage team of 15 resources to handle hardware and Client specific software solutions for 900 Representatives client sales force.

• 

  Quintiles

  Jan 2007 - Oct 2014

  Manage several projects using Software vendor applications at one time with multiple services including Sales and HMS teams.Project Manager I 2007 - 2010Develop strong working relationships with client manages and define client expectations for alignments, targeting, SFA systems, Dashboard, CSV, Innsight, training and deployment timelines, documentation, and budgets.Recommend course of action regarding project issues/concerns, implement mitigation plans, and escalate risks to senior management.Provide management support from deployment to closeout of systems throughout SDLC.Manage staff in accordance to policies and applicable laws, planning, assigning, and directing work, addressing employee relation issuesReduce costs paid out by Quintiles for non pass through charges for enhancement Show less Senior Project Manager (promotion - Dedicated) 2/2012 – present• Review and approve contracts, work orders and statement of work submitted by Client and Vendors• Ensure adherences to quality standards and reviews project deliverables• Conducts project meetings and is responsible for project tracking and analysis• Manages the integration of vendor tasks and tracks and reviews vendor deliverables• Key contributor on diverse projects of moderate scope and recommend new procedures and processes to drive results• Builds productive internal/external relationships and collaborates within team and across teams• Manage 5 employees including Project Manager and Team Lead, approve vacation and sick requestsSenior Project Manager (promotion – Shared) 1/2010 – 2/2012Manage multiple configurations directly with Customer for all SFA implementation and training needsManage 3rd party vendors for implementations including Veeva and MavensTrain iRep/iPad and Vmobile (Veeva) for Implementations and backfill training where necessaryDocument, create and release enhancements and reports with several SFA vendor toolsUse Sharepoint site as single place for documentationMaintain Dashboard for KPI metrics within & outside of software application to measure goals & ICAssist District and Regional Managers with reporting to satisfy PDMA requirementsManage project validation of Sample Accountability and Software vendor applicationsCreate purchase orders and pay invoices Show less

  • Senior Project Manager

    Jan 2007 - Oct 2014

  • Manager Project Manager

    Jan 2007 - Oct 2014
• 

  InVentiv Health

  Oct 2014 - Sept 2015

  Project Manager

  ● Primary liaison between the Client and Internal support team to ensure contracted operations meet needs of business and deliverables.● Manage and complete hands on sdlc user acceptance testing, change requests and sow’s.● Work with multiple vendors including IMS, Cegedim, and ZS for data migrations.● Understand big picture of implementing projects with several workstreams including Data Services, Incentive Compensation, Analytics & Reporting, Sampling, Quality Assurance, CSV and Training.● Gather requirements and implement interface / data transmission into application.● Manage contractual scope, SLA, risk metrics and budgets. ● Manage interdepartmental dependencies during implementation of projects and ensure there is clear coordination/communication with workstream leads in PMO.● Provide business analytics and operational efficiencies throughout lifecycle of software applications.● Implement Field Sales Force with CRM platforms on iPad, laptop or mobile devices. ● Manage contingency plans while referencing contract and compliance guidelines and report status.● Work with Legal and Finance to shepherd contracts through pricing and approval.● Document SOP, DOP, work instruction, best practices and lessons learned. Show less

• 

  CIEE Council on International Educational Exchange

  Oct 2015 - Aug 2016

  Senior IT Project Manager

  ● Primary liaison between the Client and Internal support team to ensure contracted operations meet needs of business and deliverables for Salesforce, Insurance and Infrastructure projects.● Manage implementation of insurance platform including plans and payments through Salesforce.● Define business requirements and act as business analysis to satisfy needs of business requests.● Manage project stakeholders including core team, steering committees and vendors as applicable.● Audit and refresh equipment at over 60 sites throughout country by purchasing new equipment.● Work with Marketing, Finance, Developer, and Business Analysts to Implement projects.● Attend scrum and grooming meetings to coordinate implementation, enhancements and bug fixes. ● Assist in configuration and testing to ensure successful implementations based on requirements.● Manage project documentation including SOW, budget, project plan, charter and status reports.● Provide alternatives and best practices to ensure projects are delivered successfully and on time. ● Accomplish upgrade servers used for internal/external website UAT and production environments.● Ensures project teams have necessary training and experience to complete projects successfully.● Clearly communicate action items and high level milestones to business and upper management. ● Saved 400,000 with management of vendor instead of using a new vendor by repairing relationship. Show less

• 

  Daiichi Sankyo, Inc.

  Sept 2016 - Nov 2017

  Senior IT Project Manager

  ● Single accountable party for defining, planning, and executing projects within triple constraints.● Defining and tracking project milestones and project health throughout the full lifecycle.● Ensuring that project outcomes meet business’ critical success criteria.● Manage project stakeholders including core team, steering committees and vendors as applicable according to organizational priorities.● Track budgets and performing financial reconciliation for all project expenditures.● Work with multiple workstreams to Implement projects. ● Assist in configuration and testing to ensure successful implementations based on requirements.● Provide alternatives and best practices to ensure projects are delivered successfully and on time. ● Ensures project teams have necessary training and experience to complete projects successfully.● Clearly communicate action items and high level milestones to business and upper management. Show less

• 

  IQVIA

  Mar 2018 - Mar 2022

  Associate Director Project Management

  • Led Salesforce projects, aligning with stakeholders for seamless implementation.• Managed diverse technical projects, achieving measurable results through agile methods.• Enhanced Jira and Confluence integration, boosting cross-department transparency.• Coordinated global teams, ensuring efficient project execution.• Streamlined data integration with vendors, optimizing Salesforce platform usage.

• 

  Precision Medicine Group

  Apr 2022 - Nov 2023

  Director Project Management

  • Guide development of multiple products / SaaS solutions built by Developers.• Spearhead product development strategies, translating business roadmaps into actionable sprints and fostering seamless collaboration between stakeholders and developers.• Translate business unit development by using agile methodology implementation, leveraging tools like Jira, AHA, and Azure DevOps to optimize product deployment and enhance operational efficiency. • Develop comprehensive operations and maintenance policies, ensuring robust support for production-level solutions and proactively addressing resource challenges.• Orchestrate strategic product development initiatives, aligning multiple SaaS solutions with business unit objectives and market demands.• Deliver insightful product status reports to leadership, facilitating informed decision-making and maintaining transparency across all organizational levels.• Resolve / escalate resource challenges and bottlenecks for development. Show less

• 

  Pfizer

  Nov 2023 - Dec 2024

  Senior Project Management

  Foster seamless cooperation with cross-functional teams and external consultants. Lead scrum activities and facilitate successful joint outcomes in complex projects. • Drive implementation of cutting-edge solutions including Salesforce, Veeva, and MDM. Integrate advanced technologies to enhance project efficiency and data management capabilities.• Manage scope, schedule, resource, risk, issue, integration, workstream governance and accurate management reporting.• Oversee AI, VR, and MR project requirements, ensuring accurate implementation based on Legal review and stakeholder satisfaction.• Schedule and manage all scrum activities including daily scrum, planning and retrospectives. Show less