Sakshi Bissa

Sakshi Bissa

Followers of Sakshi Bissa2000 followers
location of Sakshi BissaNew York, New York, United States

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  • Timeline

  • About me

    Customer Success Manager @ DCW | International Business Development

  • Education

    • Rajasthan Technical University, Kota

      2020 - 2022
      Master of Computer Applications - MCA Computer Software Engineering
  • Experience

    • Ranosys

      Jun 2018 - May 2024

      1) Conducted in-depth market research and analysis to identify emerging trends, competitivelandscapes, and untapped opportunities, informing strategic decision-making and market penetration strategies.2) Generated outbound leads by executing multi-touch, omnichannel campaigns using Email, LinkedIn, Phone Calls, Webinars, and Events.3) Executing strategic expansion initiatives & GTM strategies for the net new license sales andconsulting sales for Salesforce Clouds, Adobe Commerce, and Experience Cloud products, andOutSystems Low-Code Platform across key territories such as South East Asia, the United Kingdom, and the United States.4) Leveraged cutting-edge B2B sales tools such as Salesforce Sales Cloud, Marketo Engage, and LinkedIn Sales Navigator to revolutionize sales operations, enhancing efficiency and scalability while propelling revenue growth.5) Overseeing and contributing to RFP proposals along with partner teams and internal deliverystakeholders for the acquisition of global business accounts.6) Exceeded the expected inbound deal conversion rates by converting the assigned inbound leads to closed won opportunities.7) Strategically managed and grew existing accounts to secure recurring revenue from theassigned accounts ensuring a supercharged CSAT score and customer delight. Show less 1) Played a pivotal role in the development of Adobe Commerce solutions for internationalretail brands such as Charles & Keith, The Body Shop, Mothercare, and Phoon Haut focusing onMagento 2.x customization and optimization.2) Collaborated with cross-functional teams in Agile environments, ensuring timely project deliveryand exceeding client expectations.3) Translated business requirements into technical solutions, fostering business growth throughthe implementation of e-commerce platforms and close collaboration with clients. Show less

      • Account Executive

        Mar 2023 - May 2024
      • Software Engineer

        May 2021 - Jun 2023
      • Associate Software Engineer

        Aug 2020 - May 2021
      • Intern

        Nov 2019 - Aug 2020
      • Intern

        Jun 2018 - Nov 2019
    • DotcomWeavers

      Aug 2024 - now
      Client Success Manager

      1) Providing technical expertise to understand customer needs and recommend solutions that drive business growth.2) Building strong relationships with customers, serving as their trusted advisor.3) Identifying opportunities for process improvement and implementing enhancements to optimize service delivery.4) Collaborating effectively with internal teams to address customer issues and providing exceptional support.

  • Licenses & Certifications