
Heena Agarwal
Summer Intern

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Skills
Analytical SkillsChange ManagementCoachingCommunicationCompetency-Based TrainingCompetency Framework DesignContent CurationCorporate TrainingCross-functional Team LeadershipEmployee EngagementEmployee Learning & DevelopmentEmployee OrientationsEmployee RelationsEmployee TrainingHR ConsultingHR ManagementHR PoliciesHuman ResourcesInstructional DesignLeadershipLeadership DevelopmentLearning & Development SolutionsLearning Management SystemsManagementMarketingNegotiationNew Hire OrientationsOrganizational DevelopmentOrganizational LeadershipOrganization SkillsOutcome MeasuresPerformance AppraisalPerformance ManagementProject ManagementRecruitingRecruitmentsScreeningStakeholder ManagementStrategic HRStrategic Human Resource PlanningTalent AcquisitionTalent ManagementTeam BuildingTeam ManagementTrainingTraining & DevelopmentVendor ManagementAbout me
I head Talanoa Consulting, a boutique HR & OD consulting firm with a focus is to build empowered and engaged workforces. The organizations and workforces are evolving rapidly to match the pace of technological advancements and I would love to collaborate with them on this journey. I believe good ideas need even greater focus on execution to achieve success. A long stint in IT companies gave me a deeper understanding of how technology is shaping future organizations and how people adapt to it. I have extensive experience in driving Change Management and Organizational Development initiatives to successful closure. Training & Facilitation remains close to my heart and I have designed and delivered various customized workshops on behavioral and leadership skills for all the levels over the years. An MBA in HR from IMT Ghaziabad, I have worked with companies like Tech Mahindra, Atos, Tata Steel, KPIT and Lafarge in HR functions.My strength lies in conceptualizing solutions and outcome-focused delivery. The feedback that I often get is about my ability to build rapport with the stakeholders to co-create and deliver results that matter. An avid reader and a continuous learner, I love meeting new people and having enriching discussions. Always happy to start a new conversation or to revive an old one, please feel free to reach out on heena.agarwal@talanoaconsulting.com.
Education

University of Rajasthan
2001 - 2004B.Com Commerce
Symbiosis Centre for Distance Learning
2015 - 2016PG Diploma in Instructional Design Instructional Design.webp)
The Indian Society for Training & Development (ISTD)
2012 - 2016PG Diploma in Training & Development
Institute of Management Technology, Ghaziabad
2006 - 2008PGDM-HR HR & FinanceActivities and Societies: Member of HRuday, the official HR club of IMT Ghaziabad.
Experience

Tata AIA Life Insurance
Apr 2007 - Jun 2007Summer InternEvaluated effectiveness of the company’s 180 day induction plan, implemented across all zones of the company. Also obtained an understanding of employee expectations from the orientation program.
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Tech Mahindra (formerly Mahindra Satyam)
May 2008 - Aug 2009Management Trainee - HRThe role involved rolling out and managing OD initiatives at Business Unit level and managing end to end learning needs of the BU.Some key highlights:- Created competency framework for entire business unit by identifying specific skills required for each role and baseline of current level.-Created career growth paths for each role and fast track movements within those by defining specific parameters and criteria. - Drew specific learning roadmap for each of the roles and then drove this entire initiative for an year to see significant growth in overall competency level of employees and thus business unit, with a monthly tracking of billability. Show less

Tata Steel
Oct 2009 - Jan 2010Learning And Development Specialist- Design & implementation of new LMS (Learning Management System) based on 70:20:10 learning concept across all TATA Steel offices.- Facilitated the roll out of the LMS and employee training for key business units along with IT.

Christ Nishotech Water Systems Pvt. Ltd.
Jan 2012 - Jul 2012Assistant Manager - HRLed the HR function, handling entire gamut of HR activities, right from assisting MD for resource planning & key decisions to optimal implementation of the PMS framework.

Self-employed
Jul 2012 - Mar 2014Freelance HR ConsultantHR Policies & Employee Handbook for small organizationsPMS design and execution | Compensation alignmentTraining workshops Documentation Support

KPIT
Mar 2014 - Feb 2016Learning And Development SpecialistThe role involved partnering with the client based out of France and leading the capability development and change management initiatives for them. I managed the end to end training cycle from design to delivery.

Atos Syntel
Feb 2016 - May 2020Leadership Development SpecialistI played a multi-faceted role here, i conceptualized learning interventions based on training needs analysis and performance consulting. Drove implementation of the initiatives, designed content and delivered training on leadership and behavioral skills and designed Leadership Journeys for Hi-Pots. I was also the Learning Business Partner for three SBUs and responsible for skill building for 7000 employees. Alongwith this, also designed and delivered other org wide L&D and OD initiatives.Some key highlights:- Created competency dictionary for all levels for leadership and behavioral skills- Drove initiatives in the business unit to increase average learning days from 7 to 15 in one year. -Partnered with business leaders to identify strategic requirements and build project specific capability - Designed and delivered workshops on competencies to build effective leadership, agile mindset and innovation through design thinking- Delivered training across onsite locations for 1000+ employees - Spearheaded and drove the project to build cross- cultural agility in the newly merged business unit- Conducted multiple open floor sessions to create engagement in teams- Vendor evaluation and negotiation for multiple projects to get the best learning solution for specific needs Show less
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OD Alternatives (ODA)
Jun 2020 - Dec 2020Leadership Development Specialist
Talanoa Consulting
Dec 2020 - nowManaging PartnerTalanoa Consulting is an HR and OD consulting firm with a focus on advisory as well as the last mile implementation to help organizations see the results.We also offer a range of customized training workshops using experiential and engaging facilitation methods.

Virkware
Apr 2022 - nowHR & Change Management SME
Talanoa Consulting
-Managing Partner
Licenses & Certifications
- View certificate

Prosci® Train-the-Trainer Level 1 - Delivered by MARG
ProsciApr 2024 - View certificate

Prosci® Certified Change Practitioner - Delivered by MARG
ProsciJan 2024 - View certificate

Hogan Assessments Certification
Hogan AssessmentsAug 2020 
Organization Development Certification
Tata Institute of Social SciencesFeb 2020.webp)
Member
International Association of Facilitators (IAF)- View certificate

Prosci® Train-the-Trainer Level 2 - Delivered by MARG
ProsciApr 2024 - View certificate

Enterprise Design Thinking Practitioner
IBMNov 2020 
Design Thinking
IDEO U
Volunteer Experience
Volunteer - Trainer for employability
Issued by Bennett Coleman and Co. Ltd. (Times Group) on May 2011
Associated with Heena Agarwal
Languages
- enEnglish
- hiHindi
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