Giuseppe Notaro

Giuseppe Notaro

Consulting Engineer

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location of Giuseppe NotaroGreater Rome Metropolitan Area

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  • Timeline

  • About me

    Senior Field Service Engineer at Ericsson

  • Education

    • Liceo Scientifico Giovanni Keplero, Roma

      1986 - 1991
      Diploma di maturità scientifica Technical and Scientific Communication
    • Università di Roma Tor Vergata

      1992 - 1998
      Ingegneria delle Telecomunicazioni Telecommunications Engineering
  • Experience

    • Università di Roma Tor Vergata

      Oct 1999 - Mar 2000
      Consulting Engineer

      Consulting engineer working as indipendent contractor with Department of Electronics Engineering - University of Rome “Tor Vergata” - for DAVID project. ASI - Italian Space Agency - financed the project in partnership with Alenia Spazio and Telespazio to investigate Radio Spectrum properties for Telecommunications purposes. I was in charge to support the coordination of several partner Companies involved in DAVID project.

    • Ericsson

      Apr 2000 - now

      Customer Support Engineer providing customers with technical support on OSS products for post-sales services keeping under control KPI’s status based on SLA agreed with customers:• support Service Delivery Manager for CSR handling and TR reporting;• perform installation and configuration at customer’s premises in Italy and abroad;• ensure timely completion of related tasks to meet the quality standard and match customer’s requirements;• work in shifts and on-call duty for emergency cases. Show less I&V Engineer member of the team for Validation of “GSM on the Net” product, featuring multimedia communications over a packet-based network (based on H.323 protocol). My assignments were: Definition of Test Specifications based on requirements from Customer Unit; Integration and Verification of features (SW/HW) to be tested in target environment; Regression and maintenance tests performed after feature release.I was in charge of Verification and official Delivery of product features to Customer Unit. Show less

      • Senior Field Service Engineer

        Jan 2015 - now
      • Senior Customer Support Engineer

        Jan 2009 - Dec 2014
      • System Engineer

        Jun 2002 - Dec 2008
      • Test Engineer

        May 2001 - May 2002
      • I&V Engineer

        Apr 2000 - Apr 2001
  • Licenses & Certifications

    • Shenker certification: level 75/100 equivalent to level B2 in CEFR scale

      Shenker - The Total English Experience