Dipali Nirmal

Experience

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  Freelance (Self employed)

  Jan 2015 - Dec 2016

  Scrum Master

  Managed projects which created bespoke front and back-end interfaces for companies to use with SharePoint and several other systems like Salesforce. We’ve mainly worked with contact centers' to create dashboards to measure metrics etc., for KPI’s and customer satisfaction. My KRA as a SCRUM was to carry out the SCRUM ceremonies and I have used tools like JIRA, Slack and Confluence for Project Management and managing the SCRUM Teams.

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  Biofules Junctions

  Jan 2020 - Dec 2023

  Project Manager Scrum Master

  - Creating and onboarding project teams.- Providing a clear vision of the product.facilitates communication and information exchange between external groups and the project team.- End-to-End SCRUM Ceremonies Management.

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  Barnet Council

  -

  Teacher
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  EK Outreach Services

  May 2024 - now

  Education Coordinator