Kathryn Chappell, MBA

Experience

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  Infinity Primary Care

  Mar 2014 - Sept 2016

  Quality Analyst

  IT Department, maintaining the database for a network of ten primary care offices using EXCEL spreadsheets and EHR software. Monitoring and reporting quality of care for patients. Making calls to patients and specialists’ offices to ensure data was accurately recorded, formal records requisition requests for patient encounter notes and lab results, updating charts accordingly.

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  Henkels & McCoy, Inc.

  Jul 2017 - Mar 2020

  Providing management oversight for permitting processes on large scale fiber distribution network installation projects. Managed tracking on thousands of permit applications, vendor communications throughout the approval process, schedule of fiber installation and maintenance work with subcontractors, municipalities, utilities, and transportation authorities. Detroit One Fiber Initiative - 8,912,640 ft fiber optic installation, 1,198 miles Core Network, 459 Miles Optical Distribution Network. Managed communications in 4 counties and over 100 cities. Grand Rapids One Fiber Initiative - 2,173,000ft fiber optic installation, 359 miles of Core Network, 118 miles Optical Distribution Network. Managed communications in 2 counties and 23 cities. Ann Arbor One Fiber Initiative - 1,626,240 ft fiber optic installation, 179 miles Core Network, 81 miles Optical Distribution Network. Managed communications in 2 counties and 13 cities. Provided management guidance to fiber distribution projects for West Coast markets such as Portland and San Diego. Coordination of schedule for engineering, permitting, and construction planning. Assisting in development of project scope and estimates. Regularly analyze design, permitting, and construction progress to identify problems and implement solutions. Point of Contact to all municipalities, counties, and strategic partners. Providing solutions and design route changes, to fit the needs of communities and meet demand points. Manage Railroad agreements and insurance requirements. Extensive use of pivot tables, VLOOKUP, HLOOKUP, and nesting formulas for project tracking. Show less Point of contact for all suppliers and subcontractors for fiber optic installation projects in the Michigan market. Creating, reviewing, amending, and managing subcontract agreements for engineering and construction. Responsible for administering and executing Non-Disclosure Agreements prior to any discussion of project work details. Reviewing subcontractors for required insurance limits and correct requested language according to principal contract and H&M requirements. Reviewing subcontractor companies for risk assessment based on financial and safety requirements. Revising language on rider documents for contractors for compliance with principal contract flow downs. Developed process to ensure customer contract compliance. Review subcontracts, rider packages and flow downs for each project. Support the development of risk mitigation plans for high-risk subcontractors. Use strategic sourcing to monitor value added to projects, supplier development, and conduct contract negation. Managing RFIs, RFPs, and RFQs. Support for estimating activities during bid review. Show less

  • Project & Permit Coordinator III

    Jan 2019 - Mar 2020

  • Subcontract Administrator II

    Jul 2017 - Jan 2019
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  Pinnacle Technical Resources, Inc.

  Mar 2020 - Feb 2021

  Network Real Estate Project Manager

  Managed special project site acquisition, 5G site validation, and contract language compliance.• Enhanced efficiency and accuracy in the validation process by 20%, streamlining the identification and assessment of critical 5G sites.• Informed decision-making, eliminating candidate sites that posed greater risks and ensuring adherence to standards, with consideration to rent impact, reducing overall costs by approximately 17%. • Facilitated effective collaboration, resolving non-payment issues, scope changes, and location changes, contributing to project success. Show less

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  DISH Network

  May 2021 - Apr 2023

  Project Data Manager

  • Identified and rectified over $1.7 million in discretionary invoice errors on vendor pass-through over charge. • Streamlined zoning drawing and construction drawing review process. Review cycle time improved 80%. • Drive project progress forward with implementation of weekly and monthly vendor performance scorecard and KPIs.