Erdem Tursen

Experience

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  Bogazici University

  Sept 1998 - Jun 2002

  Research Assistant

  Supporting the design, development and production of learning and teaching material and deliver either across a range of modules or within a subject area. Ensure the efficient delivery of teaching programs in accordance with the University's strategy, policy and procedures.

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  Turkish Navy

  Sept 2002 - Jul 2003

  Information Technology Officer

  As an IT Officer during military service, mainly responsible system administration, helpdesk services and information security administration.

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  Danone

  Feb 2004 - May 2006

  IT Specialist

  As a team leader, leading the basic IT systems and network management activities for operational processes, identifying and approving all IT procurement needs and negotiating with 3rd party companies within coordination with Danone HQ in France; reporting to IT Manager,• Renovating of IT infrastructure and servers for all Danone offices; planning and executing IT service outsourcing, production of IT policies for regulating technology life,• Leading the country-wide Danone Hayat water distribution project and ensuring successful completion of the project,• Actively managing relationships with vendors • Negotiating all vendor contracts to achieve best price, performing and reporting financial and cost analysis as well as researching and meeting new outsources. Show less

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  The Koç School

  May 2006 - Sept 2013

  IT Manager

  Executing the activities of IS/IT by creating quality solutions along the way, adopting strategies and providing successful executions by reporting to directly General Manager.• Providing project management expertise, oversight, and guidance for the team -13 employee- regarding IT development and implementation projects such as AS400 ERP Project, Management Software Project, Virtual Training System Project; deploying an ITIL compatible IT Service Management system, rebuilding IT team’s skills and roles,• Maintaining the effectiveness and efficiency of the school by defining, delivering and supporting strategic plans to implement various information technologies; collaborating with business units to identify technical needs, performing purchases by determining the best technologies and solutions; • Effectively managing digital transformation processes such as replacement of from computer to laptop, restructuring and establishment of all technological infrastructures of the school, etc. • As a head of academic department of Computer Engineering, leading, managing the department to ensure it achieves the highest possible standards of excellence in all its activities,• Generating IT procurement budgets -annually 1 M- for both software and hardware; proactively collaborating with stakeholders or 3rd parties to identify future system opportunities and enhancements. Show less

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  Eureko Sigorta

  Feb 2014 - Mar 2017

  IT / Digital Transformation Manager

  Managing DASK Information Technologies Division in Eureko Insurance Company that is an international brand of Achmea Insurance Company; reporting to Headquarter of DASK.• Developing strategic plans of DASK for implementing information technologies, submitting the strategic plans to Republic of Turkey Ministry of Treasury and Finance, and monitoring the implementation of the plans,• Establishing measurable management systems such as DASK Demand Management, DASK Project Management by using agile methodology approach,• Planning, coordinating, directing and managing all IT related activities and projects of DASK which has a management approach using outsource, with effective vendor management skills; also providing administrative direction and support for daily operational activities of IT department,• Leading the information technology apparatus of the organization with a high level of dedication and efficiency, handling ~$2.5M annual budget and ensuring cost effectiveness along the way,• Successfully executing multi-vendor program management that has outsources teams, -40 people-; identifying and analyzing the technical needs of projects; developing, designing and implementing solutions according to their requests,• Managing mobile application development projects such as Damage Calculating IOS and Android Application for Home Insurance, which is the first application in the world,• Taking leading roles in IT audits on behalf of DASK, ensuring preparation of government and private institutions audits such as Republic of Turkey Ministry of Treasury and Finance, • Maintaining professional and technical knowledge by attending educational workshops; reviewing professional publications; establishing personal networks; benchmarking state-of-the-art practices; also participating in professional societies. Show less

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  Ipsos Türkiye

  Mar 2018 - Mar 2019

  IT Director

  Mainly responsible for executing the activities of IS/IT by creating quality solutions along the way, adopting global strategies and providing successful executions, managing digital transformation practices for Ipsos Turkey.• Managing effectively IT Team, 10 employee, realignment and retraining of IT team as being a solution partner, • Maintaining the effectiveness and efficiency of the organization by defining, delivering and supporting strategic plans for implementing information technologies,• Acting in alignment with user needs and system functionality by considering organizational policy regardless; collaborating with business units to identify technical needs/requirements, performing purchases by determining the best technologies and solutions; handling annual budget and ensuring cost effectiveness along the way,• Building digital transformation roadmap, establishing PM environment and SDLC management principles; preparing a target IT architecture for the Ipsos Service Line and create a consolidation plan; supporting software development, software maintenance, and integration practices,• Identifying audit processes, creating all documentation and standardizations; ensuring the effectiveness of whole customer inspection. Show less

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  Lebib Yalkin

  Aug 2019 - Jun 2021

  IT / Digital Transformation Manager

  Responsible for the IT management and the digital transformation of Lebib Yalkın Yayımları, whose business line is on digital and printed publishing of law documents (a current, updated database of all Turkish law documents with version changes).✓ Building digital transformation roadmap, establishing project management environment and SDLC process✓ Revitalizing stagnating software projects and reestablishing vendor relationships.✓ Renewing network infrastructure and server transitioning to cloud✓ Redesigning software architecture of online content delivery platform, flagship product of LY, for future sustainability✓ Delivery of LY Dynamics CRM portal and consequent project management✓ Management of a new portfolio of mid-to-large projects, including a new mobile application, transitioning into SOA design, new ecommerce platform, CRM-online delivery platform integration (to observe customer usage and CX), a new content production platform, renewal of call center infrastructure and consecutive CRM integration Show less

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  Baymak / BDR Thermea Group

  Jun 2021 - May 2023

  Digital Transformation Senior Manager

  Responsible for the IT management and the Digital Transformation of Baymak A.Ş, which is a fully owned subsidiary of BDR Thermea Group, whose business line is on heating and cooling business, managing a team of 8.✓ Renewing network infrastructure and server transitioning to cloud✓ Building digital transformation roadmap in alignment with business objectives✓ Designing enterprise IT architecture for digital transformation roadmap✓ Coordination and alignment with global projects and infrastructure✓ Sales and marketing focused projects (CRM implementation, e-commerce platform, AI supported CX analytics) ✓ SAP software management, and planning for upcoming SAP R3 – SAP S4 Hana transition✓ Digital workforce automation (Robotic Process Automation - UIPath)✓ Designing and launching a reporting / business intelligence platform on Power BI✓ Launching a MES (manufacturing management) system, taking gradual steps toward Industry 4.0✓ ITSM management, optimization of IT services✓ Supporting and improving a portfolio of projects: after-sales service platforms, web sites and associated services, dealer management platform, HR systemKey Achievements: Revival of stagnating projects, digital transformation roadmap and enterprise architecture, launching CRM and RPA projects, contribution to e-commerce roadmap Show less

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  Nobel Ilac A.S

  May 2023 - now

  Enterprise Applications Development Manager

  Responsible from enterprise-wide applications development and support