Talk to sales Try for Free
Matt Ingram

Matt Ingram

Bar Staff

Followers of Matt Ingram618 followers
location of Matt IngramGreater Southampton Area

Connect with Matt Ingram to Send Message

Connect

Connect with Matt Ingram to Send Message

Connect

  • Timeline

  • About me

    Customer Renewals Manager at CRB Cunninghams

  • Education

    • Peter Symonds College

      2009 - 2011

      Sixth Form College education, studied for A levels in Applied IT, History, Maths & General Studies as well as an AS in Geography and the Extended Project.

    • Royal Air Force Air Cadets Adult Training Facility

      2019 - 2019
      Officer Initial Course

      I graduated from the OIC at Royal Air Force College Cranwell where I was given training in the basics of leadership and management of staff and cadets. As part of the leadership practical assessment on the week-long residential course, I had to lead others in a dynamic and technical command task, considering the Task, Team and Individual needs whilst identifying problems and solving the task within a set time frame. Additional subjects covered on the course were Foot-drill, Role and… Show more I graduated from the OIC at Royal Air Force College Cranwell where I was given training in the basics of leadership and management of staff and cadets. As part of the leadership practical assessment on the week-long residential course, I had to lead others in a dynamic and technical command task, considering the Task, Team and Individual needs whilst identifying problems and solving the task within a set time frame. Additional subjects covered on the course were Foot-drill, Role and Responsibilities as an RAFAC Officer within our RAFAC Organisation, guidance on uniform standards, Health and Safety and Safeguarding of young people. The training delivered on the course has allowed me to develop and broaden my time management, self-discipline, confidence levels, communication and leadership skills and understanding. Show less

    • Royal Air Force Air Cadets Adult Training Facility

      2019 - 2019
      Squadron Commanders Course

      I have successfully completed the Squadron Commanders' Course at Royal Air Force College Cranwell, which is a necessity for Command and Control of an ATC unit and its compliment of cadets and staff. The week-long residential course delivered training in leadership and management through discussion and practical sessions. Additional subjects covered on the course were how to offer support and guidance for civilian committee personnel who ensure the management of public fund-raising for the sqn… Show more I have successfully completed the Squadron Commanders' Course at Royal Air Force College Cranwell, which is a necessity for Command and Control of an ATC unit and its compliment of cadets and staff. The week-long residential course delivered training in leadership and management through discussion and practical sessions. Additional subjects covered on the course were how to offer support and guidance for civilian committee personnel who ensure the management of public fund-raising for the sqn, Safeguarding of young people and Interview Technique (Theory and Practical dealing with welfare issues of both staff and cadets). The course covered public speaking and, as part of the assessment, I had to deliver part of a 30-minute presentation working as part of a syndicate. The training received at the RAFAC Adult Training Facility has allowed me to develop my communication skills, confidence in leading and managing others, influencing, presentation and IT skills. Show less

    • Toynbee School

      2004 - 2009

  • Experience

    • Gusto Inns

      Aug 2011 - Aug 2012
      Bar Staff

      Worked behind the bar in a busy pub, this work involved a high level of interaction with other staff as well as customers. Also carried some cellar management, including weekly line cleans. During my time here I also studied for a BIIB apprenticeship.

    • Vohkus

      Jun 2012 - Jul 2016

      Following an internal promotion, to the SMB Technical Team my focus has moved to solely assisting external customers with a wide range of issues within the helpdesk environment. Regular contractual site visits have also been completed alongside reactive visits where required. A key driver for the SMB Division, has been migrating customers to a cloud focused environment utilising the current Microsoft offering of Office 365 and Azure Cloud Platform. This has resulted in a number of projects to complete migrations to the new environment and subsequent support of companies within this environment. Show less

      • Technical Engineer, SMB Division

        Mar 2015 - Jul 2016

      • S1 Support - Service Desk

        Jun 2012 - Feb 2015

    • InnBar

      Dec 2012 - Mar 2013
      Bar Staff

      Worked behind the bar in a busy pub, this work involved a high level of interaction with other staff as well as customers. Also carried some cellar management as and when required.

    • Ami Education Solutions Ltd

      Aug 2016 - Nov 2018
      Second Line Support Engineer

      Part of the support team supporting customers with problems and queries they have with 2 Cashless Catering solutions provided by ami Education Solutions.Part of Jonas Software

    • Tucasi

      Nov 2018 - Apr 2024

      Working as part of the Customer Support Team providing 2nd line support to over 3000 customers with the School Cash Office & MINTclass product suite.Part of Jonas Software.

      • Application Support Team Leader

        Apr 2021 - Apr 2024

      • Second Line Support Engineer

        Nov 2018 - Apr 2021

    • CRB Cunninghams

      Apr 2024 - now
      Customer Renewals Manager

  • Licenses & Certifications

    • Networking Fundementals

      Microsoft
      Mar 2013

    • Operating Systems Fundamentals

      Microsoft
      Mar 2013

    • CompTia A+

      CompTia
      Jun 2013

  • Honors & Awards

    • Awarded to Matt Ingram
      South West Regional Commandant Commendation South West Region, Royal Air Force Air Cadets Mar 2019 Pilot Officer Matt Ingram is currently the Officer in Charge (OiC) of 2495 Hythe Sqn. A position which highlights his commitment to the RAFAC, when he was prepared to fill the OiC role when it suddenly became vacant.Matt is a former cadet who joined 1216 Eastleigh Sqn in 2006. He remained there until he completed his cadet service and was subsequently appointed a Civilian Instructor. During the following years, he was actively involved in instructing and training cadets on several… Show more Pilot Officer Matt Ingram is currently the Officer in Charge (OiC) of 2495 Hythe Sqn. A position which highlights his commitment to the RAFAC, when he was prepared to fill the OiC role when it suddenly became vacant.Matt is a former cadet who joined 1216 Eastleigh Sqn in 2006. He remained there until he completed his cadet service and was subsequently appointed a Civilian Instructor. During the following years, he was actively involved in instructing and training cadets on several different Squadrons within the Wing. During this period, he gained a wealth of experience, both from his practical endeavours and from successfully completed courses.Pilot Officer Ingram has great expertise and skill within the shooting area. During his service, he has attended and passed several different shooting courses and has now become one of the most professional staff members in this field. He has organised and run numerous Squadron, Sector and Wing shooting activities. His attention to detail is outstanding as is his professional approach to all Royal Air Force Air Cadet events. Pilot Officer Ingram is a highly committed, dedicated officer, which was highlighted recently when he became the top student on his Officer Initial Course at RAFC Cranwell.For his excellent service Pilot Officer Ingram is awarded a South West Regional Commandants Commendation. Show less
    • Awarded to Matt Ingram
      Duke Of Edinburgh Award Scheme - Bronze Level Duke of Edinburgh Award Scheme Aug 2011 I completed My Bronze Duke of Edinburgh Award in 2011, completing my qualifying expedition in the New Forest. The skill I developed for this award was the Coaching of Visually Impaired Students, at sports designed to be played by those with a Visual Impairment, I completed this using the knowledge I gained whilst completing the physical part of the award, when learning about these sports such as Goal ball & Blind Cricket, I was also involved in developing Blind Rugby during my involvement with… Show more I completed My Bronze Duke of Edinburgh Award in 2011, completing my qualifying expedition in the New Forest. The skill I developed for this award was the Coaching of Visually Impaired Students, at sports designed to be played by those with a Visual Impairment, I completed this using the knowledge I gained whilst completing the physical part of the award, when learning about these sports such as Goal ball & Blind Cricket, I was also involved in developing Blind Rugby during my involvement with the group. My Service was undertaken as an Air Cadet at 1216 (Eastleigh) Squadron. Show less

  • Volunteer Experience

    • Cadet Forces Adult Volunteer

      Issued by Royal Air Force Air Cadets on Jan 2013
      Royal Air Force Air CadetsAssociated with Matt Ingram