Michael Hanna

Experience

• 

  Scania Egypt

  Sept 2008 - Sept 2012

  Service Engineer

  1-Leading the team, planning the technical work, directing and supporting technicians, allocating necessary and right resources for the jobs2- Responsible for managing production to optimize the workshop flow and process, taking responsibility for quality, time management and standards. Identifying bottle necks and waste in process and take action to ensure the cost effectiveness of the performed jobs. Responsible to make sure that the job fulfil customer expectations, ensure that vehicles are running from one maintenance occasion to another without unplanned stops. Show less

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  SCANIA Egypt

  Oct 2012 - Feb 2018

  Workshop Manager

  1- Planand manage the daily operation of the workshop, lead and motivate the workshop and service staff.2- Build, develop and manage customer relationships through the provision of excellent customer service, ensuring that customer needs are met and services are developed to meet the future needs of the customer´s business.3- Develop, communicate and market the services business, portfolio and service solutions externally and internally.4- Responsible for warrantly process.

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  Al Sharq for Ceramics and Porcelain Manufacturing (Ceramic Gloria)

  Mar 2018 - Oct 2018

  Fleet Maintenance Section Head

  Develop and manage the necessary preventive maintenance schedules for plant’s vehicles, equipment and relevant machinery to ensure that these continue to operate at optimum levels. • Monitor the performance of plant’s Vehicles and equipment and revise maintenance schedules as necessary to ensure their effective performance. • Follow Up the consumption of spare parts and consumables in the workshop • Assist in the preparation and monitoring of budgets to ensure that maintenance is carried out within agreed costs. • Ensure that all documentation and procedures are provided by suppliers and contractors when receiving new equipment/s or spare parts. • Determine the optimum level of spare parts to be held in stock to ensure that availability is maintained at minimum cost. • Maintain comprehensive records of stocks and maintenance carried out. • Maintain contact with other departments to ensure that any plant’s shutdown is carried out at minimum cost. • Monitor the results of the planned maintenance program, and introduce any required changes where effectiveness needs to be improved. • Maintain knowledge of new developments in maintenance practices and procedures to ensure that there is continuous improvement in maintenance standards. • Accountable for implementing health and safety procedures and guidelines in the workshop • Provides the Service Center Manager with data and support as needed for workshop operations improvement (efficiency, resourcing, etc.) • Ensuring safe operations within workshop and maintenance operations. Show less

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  Horus for international Shipping

  Oct 2018 - now

  Fleet maintenance manager

  Develop and manage the necessary preventive maintenance schedules for plant’s vehicles, equipment and relevant machinery to ensure that these continue to operate at optimum levels. • Monitor the performance of plant’s Vehicles and equipment and revise maintenance schedules as necessary to ensure their effective performance. • Follow Up the consumption of spare parts and consumables in the workshop • Assist in the preparation and monitoring of budgets to ensure that maintenance is carried out within agreed costs. • Ensure that all documentation and procedures are provided by suppliers and contractors when receiving new equipment/s or spare parts. • Determine the optimum level of spare parts to be held in stock to ensure that availability is maintained at minimum cost. • Maintain comprehensive records of stocks and maintenance carried out. • Maintain contact with other departments to ensure that any plant’s shutdown is carried out at minimum cost. • Monitor the results of the planned maintenance program, and introduce any required changes where effectiveness needs to be improved. • Maintain knowledge of new developments in maintenance practices and procedures to ensure that there is continuous improvement in maintenance standards. • Accountable for implementing health and safety procedures and guidelines in the workshop • Provides the Service Center Manager with data and support as needed for workshop operations improvement (efficiency, resourcing, etc.) • Ensuring safe operations within workshop and maintenance operations. Show less