Sangit Banerjee

Experience

• 

  ITC Limited

  Jul 2008 - Aug 2010

  Store Incharge

  Store Operation, Team handling and overall management of stocks. Indenting. .sales tracking, Competition benchmarking and Sales. .Customer Relationship Management..Service training and GAP training...

• 

  Madura Fashion & Lifestyle

  Sept 2010 - Sept 2013

  Store Manager

  Store operation, Talent recruiting and Training. Sales management, inventory mgmt and team handling. Fashion related skills development and VM implementation in the store. .Customer delight and Reports analysis. ..

• 

  Itc Limited. - Wills Lifestyle

  Sept 2013 - Feb 2014

  Operations Manager

  Handling Store Operation, Team Management, Sales and Inventory Management,customer service and B2B and Corporate sales.

• 

  Future Group India

  Mar 2014 - Aug 2016

  Assistant Operations Manager

  Managing Retail area of approx. 40,000 sqft with Business Turnover of 50 Crores with handling team of 50 Manpower including Managerial staffs and Team Leaders and Dept. like Food, Fashion, GM, Home Fashion & Décor and Electronics.Handling Store Operations ,Sales increment ,Inventory Management, Category and Department Handling , Team Management, VM, P&L concepts, Customer Service, SOP's implementation and Audits ,Training and Performance Appraisals, Report Analysis and reviewing. Working towards improving sales and services and store hygiene parameter of the store. عرض أقل

• 

  BeWo Technologies Private Limited

  Aug 2016 - Dec 2017

  Area Operations Manager

  Managing Business Operations of Independent Retail Stores (Super Market and Hyper Market) with Business Turnover of 30 Crores. approx. for 250 Stores in GT format.Manage Campaigns and project execution for Pan India for various FMCG Brands like ITC, Marico, P&G, PepsiCo focused on Consumer Promotion and Sales Increment of the Brands sales at these Stores.Improving the Instore Sales, Handling Merchandising, Instore Projects requirement ,store marketing (BTL activities), Brand Activation ,focus on customer services through Team Handling, reports reviewing and strategizing of retail concepts. Created process documents, SOP’s, Project plans, for Business Ops. and work with existing team to strategize and drive the focus on key areas and improve the sales and servicesDetermine Operations and Project goals, priorities and deliverables. Facilitate cross-functional meetings to discuss progress (plan vs. actual work) and project and Campaign deliverables to evaluate issue/risks and resolutions.Trained team on the processes and procedures for better implementation of operation, VM, Inventory, Promotion designing, Promotion execution, Customer Services etc. عرض أقل

• 

  Vishal Mega Mart (Airplaza Retail Holdings Private Limited)

  Dec 2017 - Sept 2019

  Retail Operations Manager

  Managing Retail Store , Team Handling,Sales and Business development.SOP and process implementation

• 

  Spencer's Retail

  Sept 2019 - Jun 2020

  Retail Operations Manager

  Managing Retail Store and Operations.Revenue generation, Audit, Inventory, Customer Centricity, Talent Acquisition,P&L handling, Shrinkange Control.

• 

  Reliance Digital Retail Ltd.

  Feb 2021 - now

  Store Operations Manager

  Largest Chain of Consumer Durables and Information Technology in India