Haneeshma Sudeer

Experience

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  TRICHUR METROPOLITAN HEALTH CARE PRIVATE LIMITED

  Nov 2018 - Jun 2019

  Administrative Assistant

  • Successfully maintained high standards of non-clinical services, ensuring a safe and satisfactory environment for both patients and staff.• Achieved compliance with all relevant regulatory requirements, contributing to the hospital's operational excellence.• Enhanced equipment management and maintenance practices, reducing downtime and improving service delivery.• Improved grievance resolution processes, leading to higher employee and patient satisfaction.

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  VIJAYAKUMARA MENON HOSPITAL ,TRIPUNITHURA

  Jun 2019 - Dec 2020

  Quality Executive

  • Conducted periodic hospital assessments, developing comprehensive quality checklists, and establishing a scoring system to quantify facility quality and identify improvement areas.• Ensured quality in non-clinical services by implementing infection prevention protocols, managing security measures, conducting regular drills, and overseeing dietary services for balanced, nutritious meals.• Maintained clean and safe environments by supervising the cleanliness of various hospital areas and monitoring outsourced services to uphold quality standards.• Ensured regulatory compliance by maintaining adherence to licenses and regulations.• Managed equipment maintenance by maintaining detailed records of non-functional equipment, tracking repair timelines, ensuring coverage under annual maintenance contracts (AMCs), and scheduling regular preventive maintenance.• Instituted effective grievance redressal systems by developing transparent systems for employees to report issues and receive timely resolutions.• Implemented user-friendly patient complaint systems to enhance patient satisfaction.• Compiled and communicated findings by preparing detailed reports, summaries, and presentations to convey key insights to stakeholders within the organization.• Established feedback mechanisms to continuously enhance processes based on stakeholder input. Show less

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  Travancore Medicity

  Dec 2020 - Aug 2023

  Senior Executive Quality

  • Patient Safety: Expertise in implementing and monitoring infection prevention protocols to ensure the safety and well-being of patients. Developed and enforced safety guidelines and practices, contributing to a significant reduction in hospital-acquired infections. Conducted regular training sessions for staff on patient safety measures, ensuring adherence to best practices and regulatory standards.• Leadership: Demonstrated strong leadership skills by managing multidisciplinary teams to achieve high standards of service delivery. Effectively communicated with stakeholders at all levels, fostering a collaborative and productive work environment.• Quality Auditing: Conducted comprehensive quality audits using detailed checklists to assess and improve hospital services. Implemented a scoring system to evaluate facility performance, identifying areas for improvement and ensuring continuous quality enhancement. Compiled audit reports and presented findings to senior management, driving informed decision-making and strategic planning. • Data Analysis: Skilled in analyzing complex data sets to identify trends, assess performance, and develop actionable insights. Applied data analysis techniques to monitor key performance indicators (KPIs), track progress, and measure the effectiveness of interventions. Utilized data-driven approaches to inform quality improvement strategies and enhance overall hospital performance. Show less

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  HBS

  Jan 2024 - Mar 2024

  Data Entry Clerk
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  The Lancaster Hospital

  Oct 2024 - now

  Patient Administrator