Rodolfo Cabrera

Experience

• 

  Matanzas Government

  Sept 2017 - Sept 2019

  Telematics Specialist

  After graduating I received a training for the aerial government disputes of massacres related to my studies and that allowed me to acquire skills such as:-Network installation, configuration and management.-Installation, configuration and management of IP cameras.-Installation of antennas and repair of radio electronic equipment.

• 

  RELIABLE CLINICAL RESEARCH, LLC

  Oct 2021 - Feb 2023

  Information Technology Support Engineer

  Provide first-level technical support to end-users, including troubleshooting and resolution of hardware, software, and network issues. Respond to support requests within established SLAs and provide regular updates to end- users on the status of their support requests. Conducted regular maintenance and updates of antivirus software and operating systems. Assisted with inventory management and tracking of IT equipment. Assist with onboarding of new employees, including setting up user accounts, providing IT equipment, and delivering IT orientation. Show less

• 

  University of Miami

  Feb 2022 - Aug 2022

  Full Stack Web Development

  Learn through a rigorous curriculum that covers a full-stack: HTML5, CSS3, JavaScript, jQuery, Java, Bootstrap, Express.js, React.js, Database Theory, MongoDB, MySQL, Command Line, Git, and more.*Study part-time while maintaining your work schedule.Simulate a professional work environment by teaming up with your peers and put your new skills into practice on complex projects.Gain access to continuation courses that cover additional in-demand technologies, including Python, Java, C#, and Amazon Web Services.Receive a Certificate of Completion from the University of Miami.Benefit from a wide set of career services: resume and social media support, technical interview preparation, portfolio reviews, soft skills training, coaching, and more to help you launch or advance your career. Show less

• 

  APS, Inc.

  Feb 2023 - now

  POS Technician

  Expertise in setting up and configuring POS hardware components and software applications. Ensure seamless integration with existing systems, networks, and peripherals. Conduct regular maintenance checks to proactively identify and address potential issues. Diagnose and troubleshoot hardware and software malfunctions promptly to minimize downtime. Proficient in diagnosing and repairing POS hardware, including terminals, printers, scanners, and other peripherals. Implement solutions to resolve hardware-related problems efficiently. Stay abreast of software updates and patches, and apply them to ensure the POS system's security and performance. Implement security measures to protect against potential vulnerabilities and unauthorized access. Provide timely and effective technical support to end-users, addressing inquiries and issues related to POS system functionality. Collaborate with other IT professionals to resolve complex technical challenges. Develop and conduct training sessions for end-users to ensure they are proficient in operating the POS system. Create user-friendly documentation to assist with system usage and issue resolution Show less