
Andrea Palermo
Assistant Operations Officer and Communications Officer

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About me
Program Manager at Department of Homeland Security
Education

Villanova University
1988 - 1989Master's degree Human Organizational Science
Old Dominion University
1983 - 1986Bachelor's Degree Criminal Justice with Minor in PsychologyGraduated magna cum laude
Experience

U. S. Coast Guard - Group Miami
Mar 1990 - Oct 1991Assistant Operations Officer and Communications OfficerResponsible for writing OPORDERS for CG assets and various law enforcement agencies. Coordinated training within Group’s Area of Responsibility for nine patrol boats, and four stations. As Senior Group Duty Officer, responsible for assisting the busiest Operation Center in CG for monitoring and directing Group’s search and rescue (SAR), law enforcement, and illegal migrant interdiction. Responsible for Operation Center watchstanders training and budget for center, reviewing and approving all budget requests, developing and/or changing existing directives. Supervised seven enlisted personnel, regularly analyzing members’ areas of responsibilities and workloads; adjusting as necessary for increase productivity. Served as media POC for Group Miami, responsible for media contacts as Group spokesperson for SAR cases; responded to media queries; frequently called upon to conduct live interviews with local news media; accurately portraying events in a positive light, reflecting very favorably upon the service and ensuring consistency of message; drafted press releases. Responsible for providing Group tours to community groups. As Reserve Liaison Officer, provided operational tasking and support to drilling Reserve members. As Regatta Officer, responsible for the review and evaluation of Marine Event Permit applications, approved permits and supporting documentation, designated CG/Auxiliarist Patrol Commander, generated special regulations/directives Broadcast Notice to Mariners, working with 7th District Legal Office and CG Stations to coordinate marine events. Served as Patrol Commander for numerous boating events, including a major offshore power boat race and Christmas boat parade. Demonstrated exceptional professional competence and leadership abilities through supervising and directing the busiest CG Groups’ Communications and Operational Center. Represented the CG in meetings/media events with Secret Service, State Department and Bahamian government officials. Show less

U.S. Coast Guard - CGC TAMPA
Oct 1991 - Mar 1993Deck Watch Officer and NavigatorResponsible for safe operation and navigation of vessel underway. Responsible for safety and security of vessel inport. As Helicopter Control Officer, responsible for safe launch and recovery of helicopter, safe over deck operations. As Training Officer, responsible for maintaining ship’s training program and obtaining quotas for schools. Investigating Officer. Member of Damage Control Training Team, Controlled Substance Inventory Board, Training Board. As Assistant Navigator, supervised four quartermasters; assisted navigator and quartermasters with all chart preparations, port briefs, and navigation plans, regularly analyzing members’ areas of responsibilities and workloads; adjusting as necessary for increase productivity. Show less

Sun Microsystems/ADIA
Feb 1993 - May 1993Administrative Assistant - TemporaryRequired to have the ability to effectively and independently handle multiple tasks. Required to be organized, resourceful, detail-oriented and have exceptional interpersonal skills. Duties included proficiency with desktop tools, schedule meetings, preparation of contractor paperwork, preparation of presentation materials, made travel arrangements, filed expense reports, processed time cards, accounts payable, provided receptionist lunch and break reliefs.

U. S. Coast Guard
Apr 1993 - Jul 2000As Group Watch Officer, augmented Operations Center for both emergency and non-emergency search and rescue (SAR), law enforcement, and marine environmental protection cases. Coordinated numerous SAR mission from onset to completion including all computer paperwork. Responsible for various written message communications pertaining to cases. Coordinate all interagency SAR units involved including five SAR stations, three cutters, one Aids to Navigation team, Coast Guard Auxiliary, and state and local resources. Only the second Reserve Officer to fully qualify as GWO at Group Fort Macon. Show less Responsible for investigation of marine casualties, including collection and examination of evidence, interviewing witnesses, determining causes and preparing/authoring reports, and root-cause determination with recommendations for corrective action. Investigated reports of marine violations, merchant marine personnel violations; prepared case documentation and civil penalty reports for violation of laws and regulations for consideration by a Hearing Officer; initiated license/merchant marine credential personnel actions for alleged acts of misconduct, negligence and incompetence to hearings before an Administrative Law Judge. Prepared clear, concise and easily understood casualty reports, accompanying recommendations were well written, logical and sound as well as correctness of grammar, spelling and readability. Show less Augmented Operations Center for both emergency and non-emergency search and rescue (SAR), law enforcement, and marine environmental protection cases. Directed response efforts for all incidents and briefed Commanding Officer as required, coordinating Group Duty Officer, Marine Safety Office responder, and station personnel in prosecution of various operations resulting in effective team performance. As a watchstander, demonstrated uncanny ability to anticipate possible scenarios during cases; provided excellent recommendations to command in planning future actions for operations in progress. Program coordinator for Reserve Command Duty Officer Qualification Program. Initiated and maintained Command Duty Officer (CDO) Hot Word book sharing experiences and events with other Reserve CDOs. Wrote revised personnel qualification standard (PQS) directive for CDO qualification program; developed SAR and law enforcement quick response guides for watchstanders’ areas of responsibility. Drafted multiple press releases for various incidents including T/B MORANIA 430 oil spill and T/B NORTH CAPE major oil spill; wrote directive Annex H (Environmental Services) for first edition of 9714 contingency plan and revised/wrote draft appendices for Hurricane and Earthquake contingencies; ensuring correctness of grammar, spelling and readability. Provided media briefs during T/B MORANIA 430 oil spill. First Reserve Officer to qualify as Command Duty Officer at Group/Marine Safety Office Long Island Sound. Show less As Group Duty Officer, augmented Operations Center for both emergency and non-emergency search and rescue (SAR), law enforcement, and marine environmental protection efforts. Coordinated numerous SAR missions from onset to completion including all required written documentation. Collateral duties included Morale Officer, Public Affairs Officer, and member of the Training/Examination Board. Made multiple presentations on status of ongoing cases; recommend well thought out plan of action and possible alternatives. All written products were correctly formatted and free of errors. As collateral Public Affairs Officer, served as media focal point when on duty; provided facts of cases to media. Show less
Reserve Officer - Group Duty Officer - Group Fort Macon
Jun 1999 - Jul 2000Reserve Officer - Investigating Officer - Marine Safety Office
Jun 1997 - May 1999Reserve Officer - Command Duty Officer - Group Long Island Sound
Jun 1995 - May 1997Reserve Officer - Group Duty Officer - Reserve Unit Upper Chesapeake Bay
Apr 1993 - May 1995

LOGIX Corporation
May 1993 - Mar 1995Associate Business SpecialistResponsible for the creation, collection, and editing of time sheets and payroll processing. Responsible for all finances of the corporation: banking reports, accounts receivables, accounts payables, deposits, billings, Sales Tax Return, Line of Credit draws, Quarterly returns, VA-17 returns. Kept detailed records of commercial sales, purchase orders, invoices. Balanced all books monthly. Responsible for cash projections, budget updates, financial analysis. Petty cash custodian. Responsible for personnel insurance administration, personnel change form processing; updating employee handbook. Show less

U.S. Coast Guard
Jul 2000 - Jan 2013Responsible for the development of communication engagement strategies to enhance the awareness and understanding of multiple audiences with different levels of understanding of the first ever Department of Homeland Security’s (DHS) Quadrennial Homeland Security Review (QHSR); including strategic outreach communication plans, products and presentations for internal and external audiences for correctness of grammar, spelling and readability. Demonstrated effective team player who maintained positive working relationships with other QHSR team members and external stakeholders; actively engaging them as necessary to contribute to multiple products being produced. Skillfully used team members knowledge when drafting QHSR all hands messages, journal entries, participation letters to DHS component heads for Secretary; ensured consistent and on-target messaging for multiple audiences. Extremely attentive to detail in written work and in reviewing and editing various strategic communications plans, including Legislative Outreach plan and stakeholder outreach plans. Created and maintained calendar for historical purposes to enhance overall review effectiveness. Implemented, coordinated and/or provided oversight of multiple complex management programs that affected long-range QHSR schedule. Clear and articulate speaker; demonstrated the ability to communicate effectively and confidently with superiors, peers and subordinates, negotiating complex ideas. Produced well written products conveying complex information. Show less Served as the principle Coast Guard public affairs liaison reporting directly to the Deputy Assistant Secretary for Public Affairs, Department of Homeland Security. Provided Coast Guard advice and counsel to senior Department of Homeland Security Officer of Public Affairs leadership regarding Coast Guard programs and operations, including Coast Guard response to Hurricanes Katrina and Rita. Principal public affairs coordinator between Department of Homeland Security and Coast Guard for Department of Homeland Security Secretary and Deputy Secretary field visits and events. Coordinated internal communications between Department of Homeland Security and Coast Guard. Key member of team responsible for Change of Watch, moving Coast Guard from Department of Transportation to Department of Homeland Security. Provided clear, concise talking points for preparation of remarks for DHS Secretary and Deputy Secretary at multiple, very visible Coast Guard events which resulted in increased awareness and understanding of the Coast Guard and the role played within the Department. Provided Coast Guard public affairs advice as key representative of DHS Public Affairs for Interagency Incident Management Group (IIMG) exercises and Incidents of National Significance. Prepared and updated comprehensive Coast Guard outreach materials. Published articles in Coast Guard Magazine and Reservist Magazine; regular contributor of articles for DHS Today. DC venue VIP Observer Program lead for TOPOFF 3 exercise, involving over 100,000 participants and 250 VIP attendees; coordinated tours and volunteers, compiled briefing book. Show less Responsible for formulating internal and external marketing education and outreach strategies that included crafting, promoting, aligning and delivering Deepwater message through a variety of communications methods- internet, newsletters, briefings/powerpoint presentations, talking points for speeches, fact sheets. Oversight of $1.6 M budget including reviewing and approving budget requests. COTR for three contracts. Coordination, planning, management of DW events- contract award announcement, annual CG Innovation Expos-agenda, logistics, receptions; scheduling senior CG leaders media interviews. With knowledge of strategic communication principles and public affairs and legislative methods/practices, prepared/distributed press releases; prepared media packets for various public/congressional events including contract award announcement; speeches by Congressional members/COMDT for DW events. Served as the DW national and international media POC. Managed, edited, reviewed materials submitted for publication. Edited work of professional writer, staff. Development of high level briefings, presentations, talking points for senior CG leadership for delivery to external stakeholders-industry, DHS, DoD, Congressional staff. Coordination of visits of GAO/OMB staff to DW sites. Planned/executed mass dissemination of DW Annual Report to CG units. Oversaw the production of informational materials; writing articles on Innovation Expo and articles for DW newsletter ensuring consistent messaging. Scheduled media interviews with DW and CG leadership; providing talking points as means of preparation. Drafted Communications SOPs, Pelorus, talking points, ALCOAST, digests, Flag letters, schedule requests, press releases, interview questions, Public Affairs Guidance, awards, fact sheets. Supervised/planned all phases of publication productions. Responsible for coordination/review of responses to DW Questions for the Record. Responsible for content for the DW internet website. Show less Demonstrated exceptional leadership, maturity, and managerial abilities as a Command Duty Officer; demonstrated good working relationships with other agencies, responsible for directing search and rescue cases and other maritime events. Senior reserve officer at Group Ohio Valley – Group’s reservists performed superbly, standing critical Vessel Traffic System and communications center watches. Collateral duties included Assistant Public Affairs Officer and Auxiliary Liaison Officer. Wrote articles on District’s buoy tenders and the Group’s history that appeared in Coast Guard Magazine and District newsletter. Wrote Group endorsements that resulted in four members receiving their desired qualifications. Worked with Group webmaster, to overhaul site and provide accurate and detailed content with consistent messaging. Performed numerous duties required of the Deputy Group Commander including preparing briefs for a visiting flag officer and writing administrative letters. Show less
Officer
Jan 1989 - Jan 2013Officer
Jan 1989 - Jan 2013Detailee Analyst to Department of Homeland Security, Office of Policy
Mar 2009 - Jun 2009Coast Guard Public Affairs Liaison Officer
Nov 2004 - Apr 2006Communications Director - Integrated Deepwater System
Jun 2001 - Nov 2004Reserve Officer - Command Duty Officer - Group Ohio Valley
Jul 2000 - Jun 2001

U. S. Coast Guard
May 2006 - Jun 2008Chief, Strategic CommunicationsDeveloped communication engagement strategies to enhance the awareness/understanding of CG initiatives/issues to internal staff/external stakeholders. Promoted strategic initiatives with multiple outreach tools to varied audiences. Drafted Compass Rose/Strategic Communications Guidebook directive, including annual long-range calendar of seasonal themes. Revised Strategic Communications Framework Commandant Instruction, providing strategic guidance for CG members in engagement efforts. Coordinated production/review/designed brochures, CG video scripts, annual publication; authored CG stories and edited/proofread articles for inclusion in CG weekly newsletter. Successfully raised CG visibility within DHS through written articles for Leadership Journal, Success Stories. Developed editorial content for annual “Shield of Freedom” publication; coordinated review/editing of publication for accurate content and consistency with command policy; arranged for mass dissemination of publication and distributed to over 60,000 stakeholders. Authored 100+ fact sheets, conveying complex issues, provided talking points for senior leadership. Authored messages; brochures; strategic communication plans; briefings/ppt presentations. Researched, designed, supervised and planned all phases including writing/editing of publication production of Every Day brochure, State Data Sheets, CG Snapshot. Manage, edit, and review materials submitted for media publication successfully developing message. Managed Coast Guard website. Responsible for providing content for CG intranet home page.Coordinated CG participation in annual legislative summit exhibition-booth/take away materials, speakers, and tours. Coordinated bi-annual forums for senior CG detailees, preparation of agendas, coordination of multiple briefs, liaison member issue papers. Coordinated the annual CG Innovation Expos-agenda, press releases, receptions; scheduling senior CG leaders media interviews. Oversight of $300K budget. Show less

U.S. Coast Guard - CFC
May 2006 - Jun 2008Communications2007 Coast Guard Headquarters Communications Coordinator for the Combined Federal Campaign (CFC) National Capital Area (NCA) – Developed a comprehensive and highly effective strategic communications blueprint that guided all publicity and other outreach efforts through the campaign; provided compelling themes and related talking points for key special event remarks by the Coast Guard Commandant and Chief of Staff as well as drafting text for “All Hands” messages to NCA Coast Guard members and a script for a brief video featuring the Commandant that was posted on campaign web site and subsequently distributed beyond the Coast Guard for use by other agencies. Provided all content to keep CG CFC website current. As a result of team’s efforts, the Coast Guard reached 103% of its monetary goal, raising $724,000 and exceeding its participation goal as well as contributing almost 25% of all DHS funds pledged, with the Department exceeding its goal of $3M.2006 Coast Guard Headquarters Communications Coordinator for the Combined Federal Campaign (CFC) National Capital Area (NCA) - Developed a comprehensive and highly effective strategic communications blueprint that guided all publicity and other outreach efforts through the campaign; provided talking points for key special event remarks by senior leadership and “All Hands” messages, and drafting a script for a video that featured the Commandant that was forwarded for use by other agencies. Provided all content to keep CFC website current. The Coast Guard surpassed its monetary goal and led all components within DHS as the Department also exceeded its goal. Show less

Armed Forces Inaugural Committee (AFIC)
Jul 2008 - Feb 2009Chief, Support Request DivisionReceived, coordinated, and assigned all military ceremonial support requests between numerous directorates/divisions/external stakeholders in processing of ceremonial support requests in a timely manner to ensure authorized, planned and coordinated military ceremonial resources for the historical 56th Presidential Inaugural. Working closely with IT members, provided critical documentation/criticism of Support Request Database System to ensure database met Inaugural Committee’s requirements; developed guidance and directive on database system techniques and management improvement. Provided training to over 50 key members on the Ceremonial Support Guidelines and all users of the Support Request Database System ensuring their roles and responsibilities within the support request process were understood. Analyzed ceremonial support request process and made recommendations based on analytical techniques resulting in management, productivity and timely improvement. Implemented, coordinated and provided oversight of spreadsheet that tracked status of the 80 ceremonial support requests that were entered in database from receipt to approval/disapproval in a timely manner; as a result AFIC provided ceremonial support to 18 inaugural events in a four day time period that included the participation of 712 AFIC personnel, 11,400 civilian parade participants, and over 5,000 ceremonial troops. Exceedingly detailed oriented, drafted over six dozen Chairman Summaries that required no edits. Revised Support Request Division section of the AFIC guidance manual (OPLAN)/directive including areas of responsibility; developing and coordinating planning activities/timeline. Wrote and executed multiple ceremonial support requests exercises. Developed talking points and powerpoint presentations for numerous briefings and training sessions. Drafted articles for AFIC newsletter as well as letters to provide necessary recognition for members and contractors. Show less

U.S. Coast Guard - CG-095 - Change Management
Jul 2009 - Sept 2010Strategic CommunicationsStrategic communicator for CG-wide organizational change initiatives. Planned, organized, developed communication engagement strategic plans/products to enhance awareness of CG realignment and business process improvements (CG Modernization Effort) all audiences. Promoted, supported Modernization Efforts activities. Liaison to Governmental/Public Affairs Directorate, COMDT/VCOMDT comm staff ensuring alignment/coordination of msg; draft appropriate msg on the effect of proposed legislation on organizational operations, managerial programs, requirements. Responsible for managing the CG Modernization website, maintaining Modernization presence on the intranet. Coordinated Modernization panel participation in CG Innovation Expo, including presentation/graphics. Responsible for preparing Directorate responses to Congressional Questions. Responsible for scheduling senior CG leaders interviews; provided talking points for a variety of audiences. Spearheaded social media entries for Modernization series on iCommandant blog. Drafted/authored/edited/reviewed Modernization strategic communication guidance, reviewed press releases, blog posts, message traffic, briefings, Congressional Q&A responses, articles, presentations/briefings, video scripts, Communication Action Plans to ensure consistent command communication messaging. Regularly advised on proposed reorganizations/ realignment of functions; analysis of work processes, workload to determine appropriate contractor/staffing requirements. Aligned communication products through a geographically distributed strategic communication team; ensured content, tone of written communication products was appropriate to the audience, topic. Team lead for monitoring/updating status of COMDT's initiatives, monitoring of schedule and milestones via a sophisticated management information system, providing regular evaluations of the effectiveness of the various teams; prepared documents on analytical findings, provided recommendations. Show less

Department of Homeland Security
Sept 2010 - Dec 2014CBP - Office of Technology Innovation and Acquisition (OTIA) Budget Operations Directorate (BOD) - Programming and Budgeting DivisionProvided guidance, oversight on business/financial mgmt related aspects. Performed analytical duties during the development, formulation, justification, presentation, execution and review phases of the Planning, Programming, Budgeting and Execution/Accountability. Assisted in the integration of operational requirements with strategic planning in order to create program targets that align resources to prioritized CBP/DHS strategic goals. Assisted in the mgmt of the annual Border Security, Fencing, Infrastructure, and Technology appropriation. Composed Congressionally mandated reports-expenditure plans, multi-year investment & mgmt plans, & Congressional Justifications, outlined OTIA's plans to execute its portfolio of projects at the appropriated funding level. Assisted in the development of the Resource Allocation Plan, a forward looking plan that plots a group's funding request for 5 years; linking requests to CBP's priorities & align with BOD's performance goals. Show less Responsible for the management and coordination of GAO and OIG audit activities related to the former SBInet program and operations for CBP’s Office of Technology Innovation and Acquisition (OTIA). Conducts, coordinates, and oversees audits and other related activities and recommends, formulates, and executes audit policy consistent with guidance provided by DHS’ Office of Policy and CBP’s Office of Planning and Policy. Demonstrates skill in fostering effective working relationships with senior leadership and peers, coordinating with other CBP offices and DHS components to ensure effective and timely response to audit inquiries. Primary function is to assist and support the PMO in responding effectively to external audit activities performed by the OIG and GAO. Responsible for setting up and facilitating numerous meetings between the GAO and OTIA senior management personnel; attends various audit related meetings and provides necessary senior management level coordination with other CBP offices and DHS components for audit related meetings; facilitates and accompanies audit teams on site visits. Assign responsibility/ownership for document/information delivery to respective PM/subject matter experts, editing/drafting responses to ensure accuracy, clarity, completeness, and consistency with OTIA policies and procedures, collating responses into standard packages for government review and approval, and facilitating delivery of documentation/information to the GAO/OIG. Assists senior management in reviewing and analyzing GAO/OIG draft audit reports/recommendations. Evaluates senior leadership responses and synthesizes information to GAO/OIG draft audit reports/recommendations producing written responses that convey complex information so that all can understand. Maintains audit databases and historic reference files and provides current information on audit issues to executive management. Show less
Management and Program Analyst
May 2013 - Dec 2014Management and Program Analyst
Sept 2010 - May 2013

U.S.Coast Guard
Oct 2011 - Jun 2013Military Officer - ReservesPrepared information and decision packages for Joint Staff leadership, including preparing National Security Staff deliberations. Processed Request for Forces (RFF), providing effective military support for the President of the United States' travels nationally and internationally. Evaluated Concept Plans (CONPLAN); drafts and edits Execution Orders (EXORD) from/to Combatant Commanders for execution of Defense Support of Civil Authorities (DSCA) and Homeland Defense (HD) missions. Watch stander for the Joint Staff Crisis Management Teams (CMT) as the Homeland Security subject matter expert, Maritime Domain subject matter expert, and Coast Guard Liaison Officer. (CGLO). Utilized previous joint military experience and Coast Guard active and reserve experiences to draft J-34 Reserve Personnel Standard Operating Procedures (SOP). Show less

Dept of Homeland Security
Dec 2014 - Aug 2016Program ManagerResponsible for overseeing all day-to-day activities of CBP's Agent Portable Surveillance System (APSS) - the sustainment and maintenance of the legacy system as well as acquiring and deploying additional similar systems that meet the users' requirements. Duties include: planning and executing the APSS program in accordance with DHS and U.S. Customs and Border Protection (CBP) acquisition policy and processes; participating in program reviews and providing program accomplishments, challenges as well as key programmatic information and making oral presentations to the Component Acquisition Executive (CAE) at least twice a year; tailoring acquisition documentation to fit the scope of the program and obtaining approval by the necessary oversight organizations; reviewing and approving Periodic Reporting System and Investment Management System program reports as appropriate; scheduling, conducting and coordinating Systems Engineering Life Cycle (SELC) reviews and co-chairing SELC reviews with the Lead Technical Authority and Lead Business Authority (LBA); working with the CAE and DHS to schedule the required Acquisition Decision Events at the appropriate times in the program's life cycle; aligning the program with CBP and DHS priorities; ensure interests of all CBP operating and supporting offices are addressed; serve as the principal source of information for internal and external inquiries related to program planning and execution. Responsibility for the drafting, review, endorsement and/or approval of the following documents: Mission Needs Statement, Acquisition Plan, Capability Development Plan, Cost Estimating Baseline Document, Acquisition Program Baseline, Risk Management Plan, Concept of Operations (CONOPS), Operational Requirements Document, Rough Order of Magnitude (ROM), Life Cycle Cost Estimate (LCCE), Market Research Paper. Show less

Dept of Homeland Security, US Border Patrol
Jun 2015 - Apr 2016Assistant Contracting Officer Representative (ACOR)Collateral Duty: Assigned as the Assistant Contracting Officer Representative (ACOR) to the Integrated Fixed Towers Program. Assists the COR with performing related contract administration and technical functions associated with the IFT contract. Ensures contractor compliance with contractor quality assurance requirements; ensure contractor compliance with contractual safety requirements; reports to Program Management Office any inadequacies noted in the Contract Data Requirements List/Data Item Descriptions; ensures timely submission of required reports; assists in administrative closeout procedures; supports the program office regarding program reviews, program status, program performance and actual or anticipated program problems; and assists in evaluating and making recommendations for acceptance or rejection of waivers and deviations. Show less

Dept of Homeland Security, US Border Patrol
Aug 2016 - Jun 2017Program ManagerResponsible for overseeing all day-to-day activities of Mobile Surveillance Capability (MSC) - deployment of systems, the maintenance of deployed systems. Duties include planning & executing the MSC program in accordance with DHS and U.S. Customs and Border Protection (CBP) acquisition policy and processes; participating in program reviews; providing program accomplishments, challenges as well as key programmatic information; making oral presentations to the Component Acquisition Executive (CAE) twice a year; tailoring acquisition documentation to fit the scope of the program; obtaining approval by the necessary oversight organizations; reviewing and approving Periodic Reporting System & Investment Management System program reports; working with the CAE to schedule the required ADEs at the appropriate times in the program's life cycle; aligning the program with CBP and DHS priorities; ensure interests of all CBP operating and supporting offices are addressed; serve as the principal source of information for internal and external inquiries related to program planning and execution. Responsible for the drafting, reviewing, endorsement and/or approval of the following documents: CEBD, Acquisition Program Baseline, LCCE, Integrated Logistics Support Plan (ILSP), Market Research Paper, Procurement Package for bridge contract. Chairs the individual weekly tag up meetings with vendor & stakeholders. Monitors obligations & expenditure of funds for current year Program; develops RAP submission, develops next year's Program's spend plan for the sustainment of the systems. Show less

Dept of Homeland Security, CBP, Office of Acquisition
Jun 2017 - nowProgram ManagerDevelop acquisition policies and processes; develop and implement acquisition program strategies and provide consultations on highly complex and controversial issues; generate reports from analysis of program data (cost, schedule, risk, performance, manpower, etc.) and brief results to leadership; define program needs, including budget and procurement determinations, and deploying solutions; and manage organizational changes to the directorate; changes to acquisition policies and process, or major changes to the structure and content of the program segments. Show less

U.S. Department of Homeland Security
Oct 2020 - Feb 2021Program Manager - DetaileeDetail: CBP Component Action Officer (CAO): Supports the Senior Component Accountable Official (SCAO), ensures coordination and delivery of tasked items. Responsible for the coordination, review and delivery of various CBP documents including CBP 101 brief, briefing materials, issue papers and Requests for Information (RFI) for the DHS Designated Agency Review Team (ART). Detail: DHS Presidential Transition Office Special Assistant: Specifically requested to become member of the DHS PTO and continued as the CBP CAO. Prepared Agency Review Team (ART) meeting minutes, including Requests for Information (RFI). Provided support for DHS appointee onboarding. Show less

U.S. Department of Homeland Security
Oct 2021 - nowProgram ManagerDetail: 9 month detail support to CBP’s Air and Marine Operations (AMO). Provide support to AMO programs in the drafting and/or reviewing of various acquisition documents as they prepare for Acquisition Decision Events (ADEs). Draft and/or review program briefs for presentation to CBP and DHS senior leadership.
Licenses & Certifications

Acquisition Program Manager, Level III Certification

COR, Level II Certification

Program Financial Management, Level I Certification

PM Specialization in Information Technology
U.S. Department of Homeland Security
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