Deep Enrich
Harkanwaljit Singh
IT Helpdesk Analyst
135 followers
Melbourne, Victoria, Australia
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About me
Team Lead (UC Solutions & Engineering) at NEC Australia
Education
University of Ballarat
2006 - 2007Master's degree Information Technology
Experience
Prushka Fast Debt Recovery
Jun 2010 - Jun 2012IT Helpdesk Analyst
NEC Australia
Aug 2012 - nowTeam Lead - UC Engineering & Solution
Sept 2021 - nowSystem Engineer
Dec 2014 - Oct 2021Technical Officer
May 2013 - Dec 2014IT Helpdesk Analyst
Aug 2012 - May 2013
Licenses & Certifications
- View certificate
Mini MBA
Australian Institute of ManagementMar 2023
CXone Mpower - Interaction Analytic Implementation
NICEFeb 2025NICE Certified System Administrator
NICEFeb 2024- View certificate
NCIE - NICE Certified Implementation Engineer - CXone ACD/IVR
NICEJul 2024 - View certificate
NCIE - NICE Certified Implementation Engineer - CXone Personnel Connection with ProActive XS Scripting
NICEJun 2024
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