Susannah Morrissey

Experience

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  Allergen Services International Ltd

  Oct 1999 - May 2001

  Customer Services Representative

  for UK /Nordics Supervisor for Customer Service UK customer management teamCore member of original testing team for UK S.A.P implementation.Effective Customer relationship management of key Pharmaceutical clients. REFEREES AVAILABLE UPON REQUEST SEE TESTIMONIALS.

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  V Swords Co

  Nov 2000 - Sept 2002

  Account/Product Manager/of key products

  Developed ,documented and implemented a world class Trade and Export department for Arch Chemicals B.V.Promoted to key account manager for all Asian Chemical subsidiary accounts such as L'Oréal and other chemical bulk buyers .Developed an in-house training programme for the export department to interpret worldwide Trade and Customs regulations.

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  Export Edge Consultancy Group

  Sept 2001 - Nov 2002

  Lecturer

  Lectured in International Trade and Export Procedures for Institute of International Trade certification with Export-edge Actively prepared and delivered International Trade Modules in preparation for Institute of International Trade exams.Mentored and coached post-graduate students in term assignments in American College Dublin.Effectively guided students through curricula providing regular performance feedback.

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  Trinity Biotech

  Nov 2002 - Jan 2006

  Demand Controller

  Responsible for the successful forecasting and planning of 500 products through a supply chain system for Diagnostic/Pharma blue-chip multinational.Project managed start up of MRP integration and forecast accuracy at Sales and Operations planning meeting.Key liason between Marketing Intelligence and Operations .Scrutinised valisity of sales to forecast.Achieved 90% forecast accuracy .Guidance role on sales potentials .

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  V.E.C Country Dublin

  Sept 2006 - May 2008

  ESOL Teacher

  ESOL learners and B.T.E.I Consistently designed and delivered appropriate programmes to respond to specific individual learning needs and styles .e.g B.T.E.I programmes.Managed English Language Programme for Intermediate group of FAS Learners in both Business English and Preparation for Work modules.Regularly assessed and tested linguistic objectives of diverse learner groups, ensuring consistent improvement. Actively managed and, coached students regarding attainment of specific learning objectives ,via continuous portfolio feedback. Regularly participated in team teaching projects and teaching methodology pilots in order to consistently improve education.; Demand manager for leading Diagnostic Manufacturer of 500 + products Developed and managed demand analyses projects for Marketing department; e.g. Forecast accuracy metrics,, slow and fast product sellers, to optimize product profitability. Key facilitator on continuous information flow between Marketing and Operations.Improved sales accuracy against forecasts by consistently measuring actual sales performance. Set up, organized and led monthly reviews with internal Marketing managers, Arch Chemicals B Show less

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  Active English

  Jul 2008 - Dec 2010

  Advanced English Teacher

  Head Teacher of English across all levels of English proficiencies A0-C2.Designed,delivered curricula for EFL Education. Ensured 95% success rate for Cambridge exams students from over 50 countries.Mentored,coached and motivated small group of Teachers. Designed programmes in Business English fpr Intel and Corporate groups using language nuances of Persuasion, Negotiation and Sales techniques to high level professionals from overseas companies.

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  Avanti Language School

  Oct 2010 - May 2011

  English Language Teacher

  Head Teacher in private tutelage and course design and delivery of ACELS courses

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  The International School of English

  Sept 2011 - Sept 2016

  As Academic Director I manage , coordinate and implement all Teacher Training modules , design ESL quality programmes for EFL application for all English language syllabi. I consider myself and my Teaching team exponents of professionalism and innovation in the field of ESL. I am responsible for developing ACELS recognised assessment frameworks to ensure student learning outcomes are achieved in TCL programmes , Cambridge suite ,IELTS Academic modules . Manage and develop the academic curricula for all grades of students across Cambridge, General English, TIE ,IELTS ,TCL suite of EFL programmes .I recruit ,induct ,mentor and train a 14+team of EFL qualified Teachers .I developed several third party affiliations to IOTS and ensured Trinity College exam preparation status .

  • Founder and Educational Director ISE

    Jan 2011 - Sept 2016

  • Academic Director

    Sept 2011 - Jan 2015
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  DCAS and CIAS

  Sept 2016 - now

  College Director at DCAS
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  CIAS

  Sept 2016 - Sept 2016

  Business Development Manager CIAS