Vikas Trivedi

Experience

• 

  INS pvt. Ltd.

  Jun 2006 - Aug 2008

  System Administrator

  INS is subsidiary of Wipro Infotech I was work with Wipro Infotech two years.

• 

  Larsen & Toubro Ltd.

  Jan 2007 - Jan 2009

  System administrator
• 

  Velocity Software Solutions (P) Ltd

  Sept 2008 - Jun 2010

  System Administrator
• 

  Essar

  Jul 2010 - Jun 2014

  Sr.consultant

  HP Service Manager Administration

• 

  Tech Mahindra

  Jun 2014 - Feb 2016

  Sr.Solution Engineer

  HP Service Manager9.33, HPuCMDB 9.30, HPAM 9.30, Release Control 9.30

• 

  ISS SOFTTECH PVT. LTD.

  Mar 2016 - Jan 2017

  Technology Consultant

  HPSM Implementation, Configuration and support.

• 

  Micro Focus

  Jan 2017 - Apr 2018

  Technology Consultant

  HP Service Manager Implementation, Configuration and Support.

• 

  Intellect Design Arena Ltd

  Apr 2018 - now

  Technical Project Manager

  Worked on MF SM, SMAX and gain knowledge of monitoring and asset management including service now. Manage the customer and provide solutions to the customer on microfocus products to make difference at the infra level with respect to process and infra monitoring including asset management.Also, manage the teams of the banking application for the RBI and handling all customer escalations.