Ruby Magaña Barragan

Experience

• 

  Guardian Financial

  Jan 2017 - Jan 2018

  Data Entry Specialist
• 

  Mercy

  Jan 2018 - Jan 2019

  Medical Support Assistant
• 

  J.B. Hunt Transport Services, Inc.

  Jun 2019 - now

  Analyze equipment needs to ensure utilization of company and non-company assets are met. Monitor and inbound and outbound shipments assigned to markets and make any necessary decisions to meet service requirements such as monitoring temperatures, fuel levels, shutdown units or alarms. Act as as a liaison between customer experience, train service managers and operations. Direct communication with drivers on pick ups, cross towns, and deliveries to ensure refrigerated units are operating correctly and ensuring any equipment that needs repair or inspection is handled. Responsible for providing problem solving, communication and service implementation plans to ensure excellent customer service. Currently oversee Chicago region but have also worked as floater covering multiple regions at a time. Show less

  • Regional Equipment Manager

    Nov 2024 - now

  • Temperature Controlled Equipment Manager

    May 2023 - Nov 2024

  • Regional Service Manager I

    Apr 2022 - May 2023

  • Sr. Billing Representative

    Mar 2021 - Mar 2022

  • DWELL (Mexico) Billing Representative

    Mar 2020 - Feb 2021

  • Manual Auth Billing representative

    Jun 2019 - Mar 2020