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Punit Kumar

Punit Kumar

Sr. Travel Anaylst (A2)

Followers of Punit Kumar1000 followers
location of Punit KumarNew Delhi, Delhi, India

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  • Timeline

  • About me

    Manager at Tata Consultancy Services

  • Education

    • Barkatullah University, Bhopal

      -
      Master of Business Administration - MBA Business Administration, Management and Operations

    • University of Cambridge

      2008 - 2009
      Master of toursim managment Tourism and Travel Services Management A+

      Activities and Societies: Aviation, Hospitality and Tour n Travel Managment One year Diploma in Aviation, Hospitality and travel tourism Management in 2008-2009.

    • Delhi University

      2008 - 2011
      Bachelor of Science (BSc) Theoretical and Mathematical Physics A+

      Activities and Societies: Alpha Phi Omega I have done my B.Sc. from 2008 till 2011 from Bundelkhand University

    • Summer Valley School

      2007 - 2008
      XII standerd Physics Chemistry and Math

      I completed my 12th in2008 from Summervilla School, Noida

    • Lord Mahavira School - India

      1997 - 2006
      High school Mathematics

      I have completed my 10th in 2006 from Lord Mahavira School, Noida

  • Experience

    • Exl Service.Com India PrivateLimited

      Jul 2011 - Aug 2016
      Sr. Travel Anaylst (A2)

      • EMEA Queues management. • Queues Automation Project Team.• AGM invoicing Team• Training (Process and GDS both).• Germany Queues & ticketing.• Singapore Inbounds Ticketing.• MIS Reporting (Consolidated EMEA CSI/ADM log, Error Tracker, Scorecard & Monthly and weekly Metrics for EMEA Market).• Process Implements weekly and monthly calls. • Internal Quality Checks.• Secondary Audits.• Email Servicing & Vendor Calling.• Visa processing team Germany and UK.• AGM invoicing for UK & Ireland Market. (In Queues management handle the offline and online queues for Robotics Reject, Generic & Virtual Queues.) Show less

    • Carlson Wagonlit Travel

      Sept 2016 - Jan 2019
      Team Coach

      • File Finishing team, NORAM• Training (Process and GDS both).• MIS Reporting.• Error Tracker, Scorecard & Monthly and weekly Metrics for NORAM Market.• Internal Quality Checks.• Secondary Audits.• Dashboard Reporting and Roster.• Air, Hotel, Car and Amtrak reservation.• Email servicing• Queues Management.• Vendor Confirmation and Outbound calling.

    • Tata Consultancy Services

      Feb 2019 - now
      Operations Manager

  • Licenses & Certifications

    • Sabre

      Sabre Airline Solutions
      Jul 2011

    • Galileo

      Travelport Cameroun - GTW
      May 2010

    • Agile Certified Product Manager and Product Owner Credential (ACPM)

      Tata Consultancy Services

    • IATA Certificate

      International Air Transport Association (IATA)
      Jun 2014

    • Amadeus (Basic & Advance)

      RESBIRD TECHNOLOGIES PRIVATE LIMITED
      Jan 2014