Kakshi Master

Experience

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  Safe Alternatives to Violent Environments

  Apr 2009 - Feb 2013

  Community Outreach and Prevention Services (COPS) Advocate

  • Served as a lead for COPS Advocates; provided hands-on training, general oversight of dailyduties, and performance feedback and mentoring• Provided emergency support services, counseling, case management, and referrals fordomestic violence survivors through Hayward, Fremont, and San Leandro Police Departments, and the SAVE safe house• Managed Domestic Violence Temporary Restraining Order Clinics• Conducted IPV domestic violence training sessions for numerous law enforcement agencies.• Provided court accompaniment support for SAVE clients• Advocated on behalf of domestic violence survivors with law enforcement personnel and thecriminal justice system• Conducted domestic violence training for numerous law enforcement agencies• Partnered with local domestic violence agencies and conducted educational workshops andpresentations for survivors• Served as a community liaison at numerous events; provided program and servicesinformation, encouraged community members to become SAVE stakeholders, and increasedawareness about intimate partner violence• Facilitated the SAVE crisis hotline Show less

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  City of San José

  Feb 2013 - Jun 2016

  Executive Analyst (Employee Relations)

  • Conduct personnel investigations of potential policy violation, discrimination and harassment• Recommend discipline when appropriate and represent the City in discipline procedures including hearings, appeals, and settlement agreements• Investigate and respond to charges filed through the EEOC and DFEH• Conduct research and analysis in a variety of issues related to employee and labor relations• Provide regular coaching to supervisors and executive level staff in employee relations matters• Provide employee and supervisory training City-wide including topics such as City Policies, Discrimination and Harassment, Sexual Harassment, Timekeeping, Performance Management• Provide training to supervisors regarding the Return-to-Work program, Workers’ Compensation, and the employer’s obligations under accommodation and leave laws including the ADA, FMLA, CFRA, and PDL• Coordinate the Return-to-Work program on behalf of the City. Engage employees in the interactive process to seek reasonable accommodations, advise City departments with complex accommodation cases, provide input regarding Disability Retirement applications to the Retirement Board, and liaise with the Workers’ Compensation and Benefits divisions of the Human Resources Department• Participate in labor negotiations on behalf of the City• Provide contract interpretation for bargaining unit agreements Show less

• 

  City of Hayward

  Jun 2016 - Jan 2023

  • Provide daily oversight of department operations: assign and review work, provide direction and guidance, manage performance, and facilitate employee development. • Oversee the labor relations program: lead and provide high-level support in labor negotiations, grievances, and labor management meetings.• Responsible for department budget.• Oversee modifications and updates to classification and compensation plans.• Oversee employee relations program: direct personnel investigations, including those related to charges filed with the EEOC or DFEH; recommend corrective action when appropriate and represent the City in discipline procedures including hearings, appeals, and settlement agreements; provide performance management support to City management.• Oversee the benefits and leaves program, including state mandated COVID leaves.• Oversee the Workers’ Compensation program, including a recent transition in TPA.• Create and update policies for compliance with legal mandates, best practices, or to support Council priorities; bargain policies with labor groups as needed. Show less • Provided City-wide training on topics including state mandated harassment prevention, performance management, and leaves (including the ADA, FMLA, CFRA, PDL).• Responsible for the department’s labor and employee relations budgets.• Oversaw the labor relations program: led and provided high-level support in labor negotiations, grievances, and labor management meetings, and provided contract interpretation of labor agreements as needed.• Oversaw employee relations program: directed personnel investigations, including those related to charges filed with the EEOC or DFEH; recommended corrective action when appropriate and represented the City in discipline procedures including hearings, appeals, and settlement agreements; provided performance management support to City management.• Supervised assigned staff: assigned and reviewed work, provided direction and guidance, managed performance, and facilitated employee development. • Created and updated policies for compliance with legal mandates, best practices, or to support Council priorities; bargained policies with labor groups as needed. Show less • Oversight of City's labor and employee relations programs• Provide critical support for and lead labor negotiations on behalf of the City• Lead labor management meetings with various labor groups• Investigate and respond to employee grievances, ensure compliance with labor agreements• Conduct or oversee personnel investigations of potential policy violation, discrimination and harassment, and fair employment concerns (including charges filed through the EEOC and DFEH)• Recommend discipline when appropriate and represent the City in discipline procedures including hearings, appeals, and settlement agreements• Oversee compliance with employment and labor laws, and create and update policies for compliance with legal mandates and best practices• Oversight of City's Workers' Compensation program; coordinated with the City’s third-party administrator for workers’ compensation; engaged employees in the interactive process to seek reasonable accommodations, advised City departments with complex accommodation cases, and provided City responses regarding disability retirement applications.• Temporary oversight of Leaves and Benefits Program in an acting capacity for over one year; ensure compliance with leave laws, including expanded benefits due to COVID-19• Provide City-wide training on topics including Discrimination and Harassment, Performance Management, and Leaves (including the ADA, FMLA, CFRA, PDL) Show less

  • Acting Deputy Director of Human Resources

    Jan 2022 - Jan 2023

  • Senior Human Resources Analyst

    May 2021 - Jan 2023

  • HR Analyst II

    Jun 2016 - May 2021
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  City of Fremont

  Jan 2023 - now

  Human Resources Manager