Steven Pyant

Experience

• 

  JMC Restaurant Group, Inc. Friendly's

  Dec 2010 - Jan 2015

  Lead Line Cook
• 

  T.G.I. Fridays

  Jan 2015 - Aug 2016

  Cook
• 

  World of Beer Franchising, Inc.

  Aug 2016 - Jan 2019

  Lead Line Cook/Supervisor
• 

  P.J. WHELIHANS PUB INC.

  Jan 2019 - Oct 2021

  Line Cook
• 

  7-Eleven

  Jul 2020 - now

  Ensure a pleasant shopping experience for all customers.Resolve customer concerns, issues, and complaints efficiently and effectively.Execute the PMG training plan for all CSAs and effectively conduct hands-on training to ensure associate abilities surrounding all areas of operationSupervise the day-to-day task assignments and performance for all associates. Assist with all matters relating to Customer Service Associates and the store team - recruiting, hiring, training, coaching, and performance management.Delegate tasks and follow-up as necessary.Provide support, assignments, direction, motivation, and coaching for associates.Monitor and analyze business processes and results to profitably achieve store goals.Manage cash and lottery processes.Perform work with Integrity, Honesty, and Respect.Support General Manager in other tasks and assignments on an ongoing basis. Show less Ensure a pleasant shopping experience for all customers.Resolve customer concerns, issues, and complaints efficiently and effectively.Execute the PMG training plan for all CSAs and effectively conduct hands-on training to ensure associate abilities surrounding all areas of operationSupervise the day-to-day task assignments and performance for all associates. Assist with all matters relating to Customer Service Associates and the store team - recruiting, hiring, training, coaching, and performance management.Delegate tasks and follow-up as necessary.Provide support, assignments, direction, motivation, and coaching for associates.Monitor and analyze business processes and results to profitably achieve store goals.Manage cash and lottery processes.Perform work with Integrity, Honesty, and Respect.Support General Manager in other tasks and assignments on an ongoing basis. Show less

  • Assistant Manager

    Aug 2021 - now

  • Assistant to Kitchen manager

    Jul 2020 - Apr 2022