Amy Welsh, RHIA

Experience

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  Hartford Hospital

  Jan 1997 - Jan 1999

  Application Manager

  Delivered department-wide support for all Health Information Management electronic applications. Oversaw production ready support including developing, implementing, and administering methods and policies to guarantee quality and integrity of system data. Coordinated system set-up and integration testing and managed system administrative personnel.

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  Allscripts

  Jan 1999 - Jan 2020

  Solutions Director

  Senior Solutions Architect / Solutions Director 2009 - 2020Created and maintained implementation assets, project plans, and scope documents for various applications. Collaborated with Development and Solutions Management to master new functionality and corresponding work. Prepared field for all new software releases and cumulative updates related to applications.Product Implementation Manager / Services Director 2004 - 2009Managed implementation teams including Project Managers, Implementation Consultants, and Technical Consultants for Health Information Management product suite. Responsibilities included staff management, implementation sales quotes, product planning, project management activities, RFP responses, and sales support for prospective clients.Project Manager 1999 - 2004Planned, coordinated, and directed execution of all activities associated with installation and implementation of the Health Information Management product suite. Managed project schedules and costs, mitigated risks, oversaw quality, and resolved customer issues. Managed 45+ full-time employee (FTE) equivalents as part of 15+ projects. Show less

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  Omnicell

  Nov 2021 - Feb 2023

  Manager, Professional Services Solution Support
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  Altera Digital Health

  Feb 2023 - now

  Director Managed Services