Nick Baxter

Experience

• 

  CVS Pharmacy

  Oct 1999 - Jan 2024

  - Lead and facilitate multiple projects on a daily basis.- One-on-one coaching with role playing based on observations and performance data.- Develop and implement plans for backroom inventory flow with root cause analysis. - Prioritize team activities contingent on abilities in conjunction with level of significance. - Hire, train and develop all new hires on company policies and procedures. - Flexible to company change through continuous new initiatives implemented. - Utilizes forecast software for proper allocations based on customer demand. - Performs store initiated cycle counts for adjustments to on hand inventory. - Develops weekly work schedules with MySchedule software to increase work optimization. - Ability to work cross-functional communicating goals and results to both front and pharmacy department. - Performs daily safety walks to ensure store is in compliance with state and federal regulations. - Maintains strong relationships with outside vendors through continual collaboration communication to meet the goals of both parties.- Responsible for the management training of over 100 employees in district. - Creates 3 SMART goals monthly and communicates to team with follow up on results.- Partner with Regional Loss Prevention Manager to develop action plans to reduce shrink.- Conduct yearly reviews with merit increases based on performance in accordance to company guidelines.- Creates a service focused team by utilizing MCE scores to provide immediate feedback and implement action plans. - Creates plans one month out in preparation to yearly inventory audit. Show less

  • General Manager Operations

    Sept 2010 - Jan 2024

  • Assistant Manager

    Mar 2006 - Sept 2010

  • Lead Pharmacy Technician

    Oct 1999 - Mar 2006
• 

  Orkin

  Jan 2024 - now

  Service Manager @Orkin Pest Control

  Recruit, hire and train qualified service technicians. Monitor and motivate team to develop additional skill sets and certifications from government and college institutions. Manage monthly technician routes utilizing scheduling software. Maintain great customer service by providing technicians with proper tools and training. Handle and resolve any customer issues by communicating directly with customers. Conducting monthly meetings to align team with company objectives and goals. Travels in the field with technicians to ensure work is compliant and exceeds company standards. Work with sales account managers as well as branch manager to provide top service for customer addressing all their pest control needs. Show less