
Timeline
About me
eLearning Developer at Customs & Border Protection
Education

Ashford university
2010 - 2011Master of arts (m.a.) teaching and learning with technology 4.0Activities and Societies: Golden Key National Honor Society Course of study focused on effectively incorporating technology, tools, and instructional systems in a variety of learning environments including online learning. Course material included how learners process information in an educational environment and how to utilize different technology based tools to provide the most productive learning tools.

Community college of the air force
1983 - 1994Associate of arts (a.a.) airway science
Ashford university
2008 - 2010Bachelor of arts (b.a.) organizational managementOrganizational Management and Teaching and Learning with Technology

American military university
2011 - 2016Master of arts (m.a.) homeland security 3.9Activities and Societies: Alpha Phi Sigma National Criminal Justice Honor Society Course of study focused on current and emerging internal and international terror threats along with the unique threat posed by terrorist acquisition of weapons of mass destruction. Additional study also included the areas of public policy relative to the defense of the homeland here and abroad as well as crisis action planning and consequence management.

Community college of the air force
1994 - 2006Associate of arts (a.a.) instructor of technology and military science
Experience

United states air force
Nov 1983 - Dec 2006Evaluator senior surveillance technician, e-3 "sentry" airborne warning and control systemPerformed various duties over a 23-year career including managing the development and delivery of instructional material ranging from individual lessons and courses to multi-position weapon systems programs, Training Program Manager, Tactical Data Links Program Manager, and numerous supervisory and managerial positions. Extensive experience working overseas with host-nation personnel.Assigned to:552nd Training Sq, Tinker AFB (2005-2006)18th Operations Support Squadron, Kadena AB (2004-2005)961st Airborne Air Control Squadron, Kadena AB (2002 - 2004)612th Combat Operations Squadron, Davis-Monthan AFB (1999 - 2002)961st Airborne Air Control Squadron, Kadena AB (1997-1999)Flying Squadron 3, NATO AEWF, Geilenkirchen AB (1991 - 1997)964th Airborne Warning and Control Squadron, Tinker AFB (1988-1991)616th Aerial Port Squadron, Elmendorf AFB (1985-1988)2030th Information Systems Squadron, Wurthsmith AFB (1983-1985) Show less

L-3 communications
Nov 2006 - Feb 2007Army field artillery tactical data system (afatds) test engineerConducted independent certification and compatibility testing on US Army, Navy, and Marine Corp command and control systems software. Executed pre-approved test scripts to verify functionality and that software/hardware achieved the minimum performance levels as specified in the buyer's contract. Formulated work proposals for new business opportunities and developed presentations for potential customers on L3 Communications capabilities in these regards.

U.s. customs and border protection
Feb 2007 - nowDesigns and develops e-learning course material to meet customer and agency needs using the ADDIE model of instructional system design. Conducts initial design meetings to assess customer training needs and drafts project management plans, course design guides, storyboards, and other relevant documentation for customer approval. Coordinates and oversees the course development process. Utilizes Adobe Creative Cloud and other software to code course material and to create supporting image, audio, video, and animation files. Conducts preliminary functionality and 508-compliance testing. Oversees course pilot testing and finalizes the development process by gathering and formatting all course files for archiving. Show less Designs and develops web-based e-learning course material to meet customer and agency needs using the ADDIE model of instructional system design. Conducts initial design meetings to assess customer training needs and drafts project management plans, course design guides, storyboards, and other relevant documentation for customer approval. Coordinates and oversees the course development process. Utilizes Adobe Creative Cloud and other software to code course material and to create supporting image, audio, video, and animation files. Conducts preliminary functionality and 508-compliance testing. Oversees course pilot testing and finalizes the development process by gathering and formatting all course files for archiving.Periodically manages processes and supervises personnel assigned to the Course Development Team.2017 Federal Government Distance Learning Association (FGDLA) Hall of Fame Award winner. Show less Responsible for the detection and prevention of terrorists and the instruments of terror from entering the United States through the landborder environment. Enforces and administers laws relating to the right of persons to enter, reside in, or depart from the United States and the importation or exportation of merchandise. Conducts investigative interviews of persons and examine documents to determine citizenship and immigration status. Makes informed decisions regarding the admissibility of aliens into the United States and admitting, holding, or releasing merchandise. Conducts vehicle and personal searches for restricted and/or prohibited items as well as other forms of contraband. Processes inadmissible aliens for removal from the United States. Exercises sound judgment necessary to apprehend, detain, or arrest persons at the point of entry who are violating Federal immigration, customs, agriculture, or other laws.National Treasury Employee's Union Chief Steward, Oroville Area Port, Eastern WashingtonOctober 2010 - August 2014Represented bargaining union employees at eight geographically separated locations across the eastern Washington land border. Assisted and represented employees in the negotiated grievance process, during investigatory interviews, and in disciplinary actions up to and including termination. Engaged with agency managers in negotiation and bargaining sessions. Participated in the establishment and implementation of joint labor/management councils and work groups. Show less
Training Coordinator | eLearning Instructional Designer/Developer
Aug 2023 - noweLearning Instructional Designer/Developer
Aug 2019 - Aug 2023Supervisory CBP Officer, eLearning Course Developer
Aug 2014 - Aug 2019Customs and Border Protection Officer
Feb 2007 - Aug 2014
Licenses & Certifications
- View certificate

Level 1 gamification apprentice certification
Sententia gamificationMay 2018
Volunteer Experience
Coach
Issued by Republic Youth Sports on Jan 2008
Associated with Jay Cooper
Languages
- enEnglish
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