Experience

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  Jba research

  May 2001 - Aug 2003

  Clinical research coordinator

  Conducted Clincal Research Protocols: Analgesic & Device

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  Foot & ankle institute, st george, ut

  Feb 2003 - Aug 2005

  R.n.

  Site Manager/Clinical Research Coordinator-Inclusive of Pain and Wound Research Protocols: OR-Circulating/on-call triage post-surgery: Specialty Nerve Clinic/Assessment Specialist: Including Neurosensory, Motor Testing-PSSD, Vascular: Manager Medicare Shoe Program

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  Praxair healthcare services-dme company

  Aug 2003 - Mar 2004

  Territorial sales manager

  Nevada & Utah Territory: Developed & Maintained client relationships. Conducted presentations. Represented Praxair in the community via charitable events, conferences, and creating & producing local events.

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  Dixie regional medical center

  Apr 2004 - May 2005

  Wound clinic staff nurse & clinical research coordinator

  Treated Wound Clinic patients: Conducted Wound Protocols, Investigational Drug & Device: TCPO2 Testing: Pressure Ulcer Prevalence Data Collection Team.

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  Jean brown research

  Jun 2005 - Apr 2007

  Business development

  Maintained & Developed Client Relationships-locally, nationally, & internationally, Developed & Implemented JBR Business Plan, Clients include biotechs, pharmaceuticals & CRO's, Developed Niche Consulting & Training Business Vertical, sold Nationally & Internationally taking the locally-owned Utah company to two continents outside the United States, Conducted Presentations to client teams including scientists, statisticians, pharmacists, operations, doctors, & financial supporters. Also provided PRN coverage for Clinical Trial Execution & Clinical Research Travel Nursing Show less

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  Verisk health

  Jan 2007 - Jan 2010

  Account management

  Liaison between HCI and Client, as client advocate. Monitor & Support Problem Resolution. Participate & Coordinate Implementation of New Clients. Perform analyses of aggregated data. Identify opportunities for cross-selling new products or add on services. Provide clinical expertise, within the context of healthcare claims payment policy & processing. (CMS, Medicaid, AAOS, ICD-9, CPT, & HCPCS.) Coordinate and manage software release communications, meeting industry protocol criteria. Travel to clients as required. Collaborate with all internal departments. Edit & Update Contracts as required. Show less

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  Scio health analytics

  Mar 2010 - Sept 2011

  Client service director

  In addition to all aspects of account management for all clients, I was was hired to develop the Client Service Department for National Audit (Policies and Procedures, clinical and regulatory consulting, operational communication and work flow) as it pertains to client support, strategy, consulting, expansion and implementation of services and client satisfaction.

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  Verisk health

  Sept 2011 - Mar 2015

  Strategic account manager

  Responsible for senior management relationships and providing consultative selling with client firms. Creating opportunities for Verisk Health colleagues across divisions. Partnering with Sales and generating sales pipeline opportunities with existing clients. Headline renewal process, including negotiation and close of renewal contracts. Ensure action and responsiveness by focusing expertise and skill as the "Voice-of-the-customer". Complete or direct analytic, clinical and business analysis as required. Listening and hearing the client, to provide a solution for the actual need. Serving the client with innovative solutions and domain expertise. Show less

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  3m, his division, pps

  Apr 2016 - Jul 2017

  Consultant
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  Zelis healthcare

  Aug 2017 - Apr 2020

  Sr. account manager
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  Discovery health partners

  Apr 2020 - Feb 2021

  Account director at discovery health partners
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  Multiplan

  Mar 2021 - now

  Account director, national accounts, bcbs markets

  Seasoned professional with respect to Sales & Account Management in the Payment Integrity space. Responsible for meeting revenue goals through new sales as well as expanding MultiPlan's footprint with client partners. Monitors operational performance through close consulting with internal operational leadership in view of clients' needs and the changing market with an eye towards growth and future and current headwinds and tailwinds in the industry. Successfully negotiates contracts and renewals by working hand in hand with internal and external stakeholders to ensure a winning outcome for both entities. Supports creative solutions to challenges through industry consulting and collaboration across a broad scope of internal teams. Focused on being the voice of the client and driving success for my valued partners. Show less