Deep Enrich
Deepanshu Dadwal
Customer Service Specialist
277 followers
Gurugram, Haryana, India
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About me
Senior Analyst in @Genpact.
Education
Institute of technology and science,mohan nagar
-INSTITUTE OF TECHNOLOGY OF SCIENCE GHAZIABAD MOHAN NAGAR
2020 - 2023Bachelor of Business Administration - BBA Finance and Financial Management Services
Experience
Amazon
Mar 2022 - Sept 2022Customer Service SpecialistAmazon
May 2023 - Sept 2023Customer Service Specialist
Genpact
Sept 2023 - nowLed a cross-functional team to design fraud prevention strategies, recovering $340K and reducing losses by 80% through regulatory insights and trend analysis.• Conducted internal audits, sample testing, and document reviews, bolstering internal controls and risk mitigation.• Developed 80+ Tableau and Alteryx dashboards, analyzing 100+ KPIs to deliver actionable insights to C-suite executives, fostering data-driven decision-making.• Spearheaded department-wide training, earning top 10% ratings for enhancing data manipulation and transformation skills across teams. Show less
Senior Analyst
Sept 2024 - nowAnalyst
Sept 2023 - Oct 2024
Licenses & Certifications
%20Ltd.webp)
Microsoft Office 365
Froyo Technologies (P) LtdJan 2023
Microsoft Certified: Power Platform Fundamentals
MicrosoftDec 2022- View certificate
Data Analytics Essentials
CiscoSept 2024
Analyzing and Visualizing Data with Microsoft Power BI
Froyo Technologies (P) LtdJan 2023
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